GUIDE ON  
FURNISHING OF 
RETURNS 
Royal Malaysian Customs Department 
Updated until April 2015 
 
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TABLE OF CONTENTS   
1.       FURNISHING OF RETURNS 
1.1    File A Return (GST – 03) – For Taxpayers Who Have Accounting Software ................................ 2 
1.2    File A Return (GST – 03) – For Taxpayers Who Do Not Have Accounting Software .................. 10 
1.3     File A Return (GST – 03) – File Manually ……………………………………………………..…………..…………. 22 
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1.  FURNISHING OF RETURNS
1.1  File A Return (GST - 03) - For Taxpayers Who Have Accounting Software 
1. 
Login ID (email address). 
2. 
Password (specified during registration). 
3. 
Click [Logon] button. 
Note:   If the company fails to import data (text file) from Accounting Software into GST 
return in the TAP, this means the text file is not in accordance with the format 
prescribed  in  Accounting  Software  Guide.  Please  contact  your  vendor  for 
compatibility testing session on  your  Accounting Software. The  test must  be 
carried out with GST Division, Headquarters. 
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4. Customer Springboard screen will display taxpayer information. 
5.  Click [Account Id] hyperlink. 
6. Account Springboard screen will display taxpayer account information. 
7.  Click [Periods] tab. 
8.  Click [File Now] hyperlink to file return for desired taxable period. 
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9.  Click [Next] button: to continue to the next step. 
10. Return Details screen will require return information. 
11. Click [Import] button once: to transfer all the data from Accounting Software to Return 
(GST - 03). 
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12. 
All data is transferred from Accounting Software will appear in Return Summary 
screen. 
13. 
Return Summary screen will require applicant to review and verify information 
14. 
Review the application details. 
(Note: Applicant can choose either to Submit the application or to Save and Finish 
Later) 
15. 
To submit the application, Click [Submit] button. 
16. 
Click [OK] button. 
17. 
Fill in [Password] field.  
Note: Taxpayer is required to key in the password  
18. 
Click [OK] button. 
Note: The password is the same as TAP  
login password 
19. 
Confirmation screen will display the return information. 
20. 
Click [Print] button: to print the return information, the copy of filed return and 
voucher 
or 
21. 
Click [Print Acknowledgment Receipt] button: to print the acknowledgement receipt 
or 
22. 
Click [Ok] 
button: to return to the taxpayer’s 
[Account Springboard]. 
Voucher No. 
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