causesuchasgrantfundingforanonprofit.YoucanuseMessagestoincludelinksinyouralertemail
fromtheprogram’sadvocacyfunctionality.Inaddition,whenyousendanadvocacyalertemail,the
advocate’sactionsautomaticallylinktotheirofflinerecordaftertheactioniscomplete.For
informationabouthowtouseBlackbaudNetAdvocacyandCapwiztosetupactionalertsonyoursite,
seeyourCapwizSiteControlpage.
Designandsendanemailmessage
WhenyoucreateanddesignanemailinMessages,itissentonlyonce.Youcanedittheemail
beforeyousendit,butnotafter.
1. FromEmail,clickMessages.Messagesappears.
2. ClickNewmessage.TheSelectTemplatescreenappears.
3. IntheTemplatefield,selectatemplate.Todecideonatemplate,considerthetypeofemail
youwillwrite.Forinformationaboutemailtemplates,seeTemplates
on
page
14
.
4. IntheSitetoselecttemplatefromfield,selectasitetonarrowthelistoftemplatesyoucan
useforthemessage.Youcanselectatemplatefromanothersiteeventhoughthemessageis
forthesiteyouarecurrentlyon.Ifyoudonothostmultiplewebsites,yoursinglesitedefaults
inthefield.
5. ClickOK.TheNewmessagepageappears.
31
C
HAPTER
1
Convert pdf to html online - Convert PDF to html files in C#.net, ASP.NET MVC, WinForms, WPF application
How to Convert PDF to HTML Webpage with C# PDF Conversion SDK
embed pdf into webpage; embed pdf to website
Convert pdf to html online - VB.NET PDF Convert to HTML SDK: Convert PDF to html files in vb.net, ASP.NET MVC, WinForms, WPF application
PDF to HTML Webpage Converter SDK for VB.NET PDF to HTML Conversion
converting pdf into html; convert pdf to html email
Note:Toseethescrollbaronanemailmessage,useascreenresolutiongreaterthan800x600.
6. IntheRecipientlistsfield,selectthelistsofrecipientstoincludeonthemessage.
a. Ifthemessageusesatemplatewithadatasourceotherthan"Appeal,"clickthebinoculars.
TheSelectTargetListsscreenappears.Thegriddisplaysthesavedemailliststhatyouhave
securityrightsforandthatmatchthedatasourcetypeselectedonthetemplate.
Tip:Formoreinformationaboutdatasources,seeTemplate
Data
Sources
on
page
19
.
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Online Convert PDF to HTML5 files. Best free online PDF html
Online PDF to HTML5 Converter. Download Free Trial. Convert a PDF file to HTML. Just upload your file by clicking on the blue button
convert pdf to web link; pdf to html conversion
VB.NET PDF - Convert PDF Online with VB.NET HTML5 PDF Viewer
RasterEdge. PRODUCTS: ONLINE DEMOS: Online HTML5 Document Viewer; Online XDoc.PDF Demo▶: Convert PDF to Word; Convert PDF to Tiff; Convert PDF to HTML; Convert
convert pdf into html; convert pdf to html for online
YoucreateandstoreemaillistsinLists.Listsincludeindividualsfromofflineconstituent
queriesandimportedlists.Whenthemessageusesalistwith"Constituents"asthedata
source,individualsmusthaveapreferredemailaddresstypethatmatchestheselected
PreferredemailaddressontheSettingstabinSites&settings.Ifthetypedoesnotmatch,
theindividualdoesnotreceivethemessage.Whenanindividual’srecordismarked
Requestsnoemail,theindividualisexcludedfromthelistanddoesnotreceivetheemail
message.FormoreinformationaboutLists,seeLists
on
page
62
.
b. EntercriteriatonarrowthelistandclickFilter.Thegriddisplaystheliststhatmeetthe
criteria.
Note:Whenthetemplate’sdatasourceis“Chapter,”youcanfilterchaptersbytheChapter
Managerpartname.IntheFilterbyNamefield,enterthenameoftheChapterManagerpart.The
griddisplaystheavailablechaptersina“ChapterManagerpartname—ChapternameList”format.
Forexample,“AlumniChapterManager—SanDiegoList”containsthemembersofthe“San
Diego”chaptercreatedbytheChapterManagerpartnamed“AlumniChapterManager.”Tosend
themessagetothemembersofachapter,addittotheSelectedListsbox.
c. Toaddalist,selectitandclickAdd.ThelistappearsintheSelectedListsbox.Youcan
includemultipleemaillists.
Dependingonyourwebsiteenvironmentandconfiguration,sendingtoalargelistof
recipientsmaycauseperformanceissues.Ifyouexperiencethis,werecommendyouinclude
smallerqueriesorfewerqueriesinthelist.Formoreinformation,seeCreate
an
email
list
on
page
62
.
d. ToremovealistfromtheSelectedListsbox,selectitandclickRemove.
33
C
HAPTER
1
C# HTML5 PDF Viewer SDK to convert and export PDF document to
RasterEdge. PRODUCTS: ONLINE DEMOS: Online HTML5 Document Viewer; Online XDoc.PDF Demo▶: Convert PDF to Word; Convert PDF to Tiff; Convert PDF to HTML; Convert
how to convert pdf file to html; online convert pdf to html
VB.NET PDF Convert to Jpeg SDK: Convert PDF to JPEG images in vb.
RasterEdge. PRODUCTS: ONLINE DEMOS: Online HTML5 Document Viewer; Online XDoc.PDF Demo▶: Convert PDF to Word; Convert PDF to Tiff; Convert PDF to HTML; Convert
convert pdf to url online; pdf to html converter online
e. ClickOK.YoureturntotheNewmessagepage.
7. Tosendthemessagetoatestgroup,suchaspeopleinyourorganizationthatneedto
approvethemessage,intheTestlistsandTestemailsfields,specifyrecipientsforatest
versionofthemessage.
• IntheTestlistsfield,clickthebinocularstoselectthelistsofrecipientsforthetestversion.
TheSelectTestListsscreenthatappearshasthesameoptionsastheSelectTargetListsscreen.
• IntheTestemailsfield,enteremailaddressesifyoudonotuseemaillistsorifyouwantto
includerecipientswhoarenotinyourlists.
Note:Werecommendthatyousendtheemailmessagetotestrecipientsbeforethefinal
recipients.Thetestrecipientscanreviewthemessageandverifyitsdesigninmultipleemailclient
readers.YoucancreatelistsoftestrecipientsinLists.Forinformationaboutlists,seeTest
Lists
on
page
69
.
8. Intheemailidentifierfields,enteranamefortheemailmessage,asubjecttoincludeinits
Subjectfield,andanemailaddressandnametoincludeintheFromfield.
Note:Ifthetemplateincludesasubject,itautomaticallyappearsintheSubjectfield.Youcanedit
thesubjectasnecessary.
9. IntheSendafterdatefield,enterwhentosendtheemailmessage.Bydefault,thecurrent
dateandtimeappear.However,youcanscheduletheemailforafuturedateortime.For
example,youmaybeoutoftheofficeforthenextmonthbutneedtosendyourregular
weeklyemailduringthattime.Oryoumaydesignaneventmarketingcampaignandschedule
emailmessagestosendasremindersoneweek,threedays,andthedaybeforetheevent.
• Tosendtheemailatafuturedateortime,enterthedateandtime.Thewebsitedoesnot
processtheemailuntilthedateandtimeyouenterwhenyouclickSendfinal.
IfyoudeletetheemailbeforethedateyouenterintheSendafterdatefield,theprogram
doesnotprocesstheemailanditisnotsenttorecipients.
• ToimmediatelysendtheemailwhenyouclickSendfinal,leavethecurrentdateandtime.
Note:UsetheSendafterdatefieldtoscheduleone-time,pre-plannedmessages.However,if
youhavetheScheduledemailsfeatureontheEmailpage,werecommendusingthatmethod
insteadbecauseitprovidesmoreflexibility.Formoreinformation,seeScheduled
Emails
on
page
83
.
10.Toreceiveresponsesfromrecipientsatadifferentemailaddressthantheoneyouusetosend
themessage,clickMoreOptionsandentertheaddressintheReplyAddressfield.
11.UnderNotificationsaretobesenttothefollowingaddresses,selectFailurestoreceive
failuremessageswhenemailmessagesarenotdelivered.Inthefieldbesidethecheckbox,
enteranemailaddresstoreceivefailuremessages.
Note:Failuresareemailaddressesthatdonotreceivemessages.Failurecanalsobecallednon-
deliveryreceipts,bouncebacks,UnDeliverables,orDeliveryStatusNotifications(DSN).For
informationabouthowtheprogramhandlesfailures,seeBounced
Email
Management
on
page
39
.
12.Thebottompanedisplaystheemail’sdefaultcontent.Toformatthemessage’sappearance
andlayout,usetheHTMLeditor.ForinformationabouttheHTMLeditor,seetheProgram
BasicsGuide.
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VB.NET PDF Convert to Tiff SDK: Convert PDF to tiff images in vb.
Resize converted Tiff image using VB.NET. Convert PDF file to Tiff and jpeg in ASPX webpage online. Online source code for VB.NET class.
convert pdf into html file; online pdf to html converter
C# HTML5 PDF Viewer SDK to view PDF document online in C#.NET
RasterEdge. PRODUCTS: ONLINE DEMOS: Online HTML5 Document Viewer; Online XDoc.PDF Demo▶: Convert PDF to Word; Convert PDF to Tiff; Convert PDF to HTML; Convert
adding pdf to html page; converting pdfs to html
Warning:Blackbaudrecommendsthatyouuseinlinestyles,suchas<divstyle=”background-
color:Blue;”>Welcomecolor</div>,whenyoucreateanddesigntheemailcontent.Donotdefine
classesoruseexternalreferencesbecauseemailvendors,suchasGmailorOutlook,arenot
guaranteedtorenderthestylescorrectlywhentherecipientreadstheemail.
Tip:Whenyoudesignanemailmessage,youmustincludehyperlinkstothePrivacyPage
specifiedontheSettingstabinSites&settingsandaUserEmailPreferencesFormonyour
website.Formoreinformation,seetheAdministrationGuide.
Topersonalizethemessagewithinformationabouttheconstituent,addmergefields.
a. Todisplaythelistofavailablemergefields,clickMergefieldsontheInserttabinthe
toolbar.
ConstituentmergefieldsmaptothesamefieldsinTheRaiser'sEdgeastheProfileForm
part.ForinformationaboutProfileFormpartfieldmapping,seetheBlackbaud
NetCommunity&TheRaiser'sEdgeIntegrationGuide.
b. Toaddamergefieldtothemessage,double-clickordraganddropthefieldinthecontent
area.
c. Inthebodyoftheemail,putfieldswhereyouwantthemtoappear.Forexample,enter
“Hello,FirstName.”Intheemail,therecipientreads“Hello,[therecipient’sfirstname].”To
moveafield,clickanddragittothenewlocation.
Note:WhenyouaddalinkinyourmessagetoaBlackbaudNetCommunitywebpage,the
URL containsvaluableinformationtotrackdataandtoautomaticallypopulatebiographical
informationonyourwebpage.UsethisexampletoidentifyeachpieceofdatatheURL includes:
http://www.yourdomain.org/DonationForm&srcid=[sourceID]&srctid=[sourcetypeID]&erid=[email
recipientID]&trid=[trackingID].
Toaddconditionalcontenttothemessagetocustomizeitfordifferenttypesofrecipients,
clickConditionalcontentontheInserttabinthetoolbar.Formoreinformationabout
conditionalcontent,seeAdd
Conditional
Content
on
page
22
.
13.ClickSave.
14.Sendthemessage.
• Tosendthemessagetothetestrecipients,clickSendtest.Themessagemaytakeafew
minutestosendifyouusealargelist.Whentheprogramsendstheemailmessage,youreturn
toMessages.
Afterthetestrecipientsverifytheemailmessageanditscomponentslookandworkcorrectly,
sendtheemailtoitsfinalrecipients.FromMessages,clickClickheretoeditthisemail
message.Whentheemailmessageopens,clickSendfinal.
Note:Testmessagesdonotdisplaymergefielddata.Instead,theprogramincludesplaceholders
wherethemergedatawillappearinthefinalmessage.Totestmergefields,selectthetestlistin
theTofieldandthenselectSendfinal.Also,theprogramdisregardsthevalueintheSendafter
datefieldwhenyouclickSendtestandimmediatelysendsthetestmessage.
• Tosendthemessagetoitsfinaltargetrecipientsnoworatthescheduleddateandtime,click
Sendfinal.Dependingonthesizeoftheselectedemaillist,themessagemaytakeafew
minutestosend.YoureturntoMessages.
35
C
HAPTER
1
VB.NET PDF- View PDF Online with VB.NET HTML5 PDF Viewer
RasterEdge. PRODUCTS: ONLINE DEMOS: Online HTML5 Document Viewer; Online XDoc.PDF Demo▶: Convert PDF to Word; Convert PDF to Tiff; Convert PDF to HTML; Convert
online pdf to html converter; convert pdf to html code
C# PDF Convert to Jpeg SDK: Convert PDF to JPEG images in C#.net
NET library to batch convert PDF files to jpg image files. Turn multiple pages PDF into single jpg files respectively online.
convert pdf to html form; convert pdf to website
• Tosendthemessagetothetestorfinalrecipientsatalatertime,clickReturn.Youreturnto
Messages.Thenewemailappearsatthetopofthelist.Tosendtheemail,clickClickhereto
editthisemailmessage.Whentheemailmessageopens,clickSendtestorSendfinal.
Note:EachemailissentwithatextversioninadditiontoitsHTML-formattedversion.Emailclient
readersthatdisplaytextonlyeitherdisplaythistextversionorgenerateatextversionfrothe
HTML.Youcannotalterthetextversionoftheemail.
Viewdetailsaboutasentmessage
ShowMe:Watchhow
to
view
and
learn
about
email
statistics.
1. FromEmail,clickMessages.Messagesappears.
2. SelectamessageandclickClickheretoviewreport.Themessagereportappears.
Note:IfClickheretoviewreportdoesnotappear,theprogramhasnotsenttheemail.
3. OntheMessagereporttab,youcanviewsummaryinformationandstatisticsaboutthe
messageonaseriesoftabs.
• TheDeliverysummarytabdisplaysthestatusoftheemailandhowmanyrecipientsitwassent
to.Forinformationaboutemailstatuses,seeEmail
Delivery
Status
on
page
40
.
• TheMessagessenttabdisplayshowmanyemailswereopened,notopened,andnot
delivered.
“Opened”indicatestherecipientdisplayedtheemail'simagesorclickedalinkintheemail.
“Notopened”indicatestheemailwasdeliveredbuttherecipientdidnotdisplayitsimagesor
clickalink.
“Notdelivered”indicatestheemail"bounced,"orcouldnotbedelivered.Emaildeliverymay
failformultiplereasons,suchasatemporarynetworkissue,afullmailbox,acontentfilter,oran
invalidaccount.Forinformationaboutbouncedemail,seeBounced
Email
Management
on
page
39
.
Note:Ifdeliveryfailsbecausetherecipient’sInternetServiceProvider(ISP)reportsthattheemail
addressisinvalid,theemailaddressisautomaticallyaddedtoInvalidaccounts.AnISPconsidersan
accountinvalidifitdoesnotrecognizetheemailaddressorrecipient.Forinformationabout
Invalidaccounts,seeInvalid
Accounts
on
page
69
.
• TheMessagesnotsenttabdisplayshowmanyemailswerenotsentbecauseofopt-outs,
missingaddresses,andinvalidaccounts.
Note:TheMessagesnotsenttabdoesnotappeariftheprogramsendsallcopiesofanemail.
Topreventyouremailaddressfrombeingblacklisted,theprogramdoesnotsendemailto
invalidaccounts.Forinformationaboutinvalidaccounts,seeInvalid
Accounts
on
page
69
.
• TheClick-throughstabdisplaysallwebpagesthattheemaillinksto,alongwithhowmany
timesrecipientsclickthelinksandhowmanyuniquerecipientsclickthelinks.Forexample,if
youincludealinktoaneventspage,itappearsinthegridontheClick-throughstab.Ifa
recipientclicksthatlinkthreetimes,theTotalviewscolumnfortheeventspageincreasesby
threeandtheUniqueviewerscolumnincreasesbyone.
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Totrackclick-throughs,theprogramassociatesemailIDs withemailmessages.Whenyou
includealinkinanemailmessage,theprogramappendsadestinationlinkvaluethatincludes
theemailIDtothesiteURLthatyouspecifyinSites&settings.Whenanemailrecipientclicks
thelink,theprogramredirectstheusertothepagethroughthesiteandthenassociatesany
resultingactivitywiththeemailID.
• TheConversionstabdisplayshowmanytransactionsyourorganizationreceivesasaresultof
theemailmessage.Conversionsincludedonations,eventregistrations,memberships,and
advocacyactions.
Foreachtypeofconversion,thetabdisplaysthepaymentmethodsusedinresponsetothe
email,alongwiththenumberoftransactionsforeachmethodandthetotalamountofthose
transactions.
• Ifthemessageincludedconditionalcontent,theConditionalContenttabappears.Thegrid
listsstatisticsabouthoweachconditioninacontentblockperformed.Itincludesthenumber
ofrecipientsthatreceivedthecondition,thenumberwhoopenedtheemail,thenumberof
click-throughs,thenumberofconversions(transactions),andthetotalgiftamounts.Formore
informationaboutconditionalcontent,seeAdd
Conditional
Content
on
page
22
.
4. Foradditionalinformationaboutthestatusoftheemailmessage,clickStatuslog.Thestatus
logappears.Itdisplaysthestatusandtimeofyouremailjobatdifferentpointsintheprocess,
andyoucanclickShowdetailstoviewmoreinformation.Afteryoucheckthestatus,click
Close.
5. Toviewwhoreceivedthemessage,selecttheRecipientstab.
6. Thegriddisplaysinformationforeachrecipient.Tolimittheaddressesthatappear,specify
filtercriteriaandclickFilter.Youcanfilterbyrecipientname,emailaddress,andemail
messagestatus.
Note:Thegriddisplaysupto50resultsatatime.Ifyouhavemorethan50results,clickPrevor
Nexttopagethroughtheresults.
7. Foreachemailaddressthattheprogramsenttheemailto,viewthenameoftherecipientand
thedateandtimewhentheprogramsenttheemail.Also,viewthedateandtimewhenthe
emailwasopenedorbounced.
• Ifanemailmessagecannotbedeliveredtoarecipient,theBouncedcolumndisplaysthedate
andtimewhenthemessagedeliveryfailed.Formoreinformationaboutbouncedemail,see
Bounced
Email
Management
on
page
39
.
• Iftherecipientopensthemessageanddisplaysitsimagesorclicksonalinkintheemail,the
Openedcolumndisplaysthereceiptdetails.
8. ToopenauserrecordinUsersfortherecipient,clickClickheretoviewthisuser’srecordin
theActionscolumnbesidetheusername.TodisplayClickheretoviewthisuser’srecord,
therecipientmusthaveauseraccountintheprogram.
9. Toopenaconstituentrecordoffline,clickClickheretoopenthisrecordintheActions
columnbesidetheusername.TodisplayClickheretoopenthisrecord,youmusthavethe
offlineapplicationinstalledonyourworkstation.
10.Iftheprogramcannotdeliveranemail,clickClickheretoviewdetailedbounceinformation
intheActionscolumntoviewthebounceerror.TheBounceInformationscreenappearsand
displaystheexactwordingofthebounceerror.Youcanusethisinformationtohelp
37
C
HAPTER
1
determinethecauseofthebounceerror.Formoreinformationaboutbouncedemail,see
Bounced
Email
Management
on
page
39
.
11.Toviewpropertyinformationandthecontentofthemessage,selectthePropertiestab.The
Propertytabdisplaysinformationabouttheemailmessage,suchaswhoitwassenttoand
fromanditssentdate.IntheMessagecontentbox,thebodyoftheemailmessageappears.
12.ToreturntoMessages,clickReturn.
Copyanemailmessage
1. FromEmail,clickMessages.Messagesappears.
2. EntercriteriatonarrowthemessagesinthegridandclickFilter.Themessagesthatmatch
yourcriteriaappear.
Note:Thegriddisplaysupto50resultsatatime.Ifyouhavemorethan50results,clickPrevorNext
topagethroughtheresults.
3. SelectamessageandclickClickheretocopythisemailmessage.TheNewmessagepage
appears.
Note:Tocopyamessage,youcanalsoopenitandclickCopymessage.
4. IntheNamefield,enteranewname.
5. Editthemessageasnecessary.Forinformationabouthowtodesignanemailmessage,see
Design
and
send
an
email
message
on
page
31
.
6. ClickSave.
7. Sendthemessagetoitsrecipients.
• Ifthemessageincludesanemaillistoftestrecipients,sendthemessagetothetestrecipients.
ClickSendTest.Dependingonthesizeoftheselectedtestlist,themessagemaytakeafew
minutestosend.Whentheprogramsendstheemailmessage,youreturntoMessages.
Afterthetestrecipientsverifytheemailmessageanditscomponentslookandworkcorrectly,
sendtheemailtoitsfinalrecipients.FromMessages,clickClickheretoeditthisemail
message.Whentheemailmessageopens,clickSendFinal.
• Tosendthemessagetoitsfinaltargetrecipientsnow,clickSendFinal.Dependingonthesize
oftheselectedemaillist,themessagemaytakeafewminutestosend.Whentheprogram
sendstheemailmessage,youreturntoMessages.
• Tosendthemessagetothetestorfinalrecipientsatalatertime,clickReturn.Youreturnto
Messages.Thenewemailappearsatthetopofthelist.Tosendtheemail,clickClickhereto
editthisemailmessage.Whentheemailmessageopens,clickSendTestorSendFinal.
Note:EachemailsentcontainsatextversioninadditiontoitsHTML-formattedversion.Emailclient
readerssettodisplaytextonlyshoweitherthistextversionoftheemailoritsowntextversion,
generatedfromtheHTML.Thetextversionoftheemailcannotbealtered.
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BouncedEmailManagement
A“bounced”emailisonethatissentbutcannotbedelivered.TheemailMessageReportincludes
detailsabouttwotypesofbounces:hardandsoft.Ahardbounceoccurswhenyousendthemessage
toaninvalidaccount.Asoftbounceoccursifthemessagereachestherecipient’smailserverbut
cannotbedelivered.Thismayhappen,forexample,iftherecipient’smailboxisfullorthesizeofthe
messageistoolarge.Youcanviewabreakdownofhowmanymessagesbouncedandthetypeof
bouncethatoccurred.
• Toviewabreakdownofhowmanycopiesofasentmessagebounced,selecttheMessagesSent
taboftheMessageReporttabontheMessageReportscreen.ForinformationabouttheMessage
Reporttab,seeView
details
about
a
sent
message
on
page
36
.
• Toviewabreakdownofhowmanycopiesofasentnewsletterissuebounced,selecttheIssues
SenttaboftheIssueReporttabontheIssueReportscreen.ForinformationabouttheIssues
Reporttab,seeView
the
tabs
of
a
sent
newsletter
issue
on
page
47
.
• Toviewabreakdownofhowmanycopiesofasentacknowledgementbounced,selectthe
AcknowledgementsSenttaboftheAcknowledgementsReporttabontheAcknowledgements
Reportscreen.ForinformationabouttheAcknowledgementsReporttab,seeView
the
tabs
of
a
sent
acknowledgement
email
on
page
53
.
Ifasentemailbounces,youcanviewthebounceerror.Foramessageornewsletter,youcanview
bounceinformationontheRecipientstabontheMessageReportorIssueReportscreen.Foran
acknowledgement,youcanviewbounceinformationontheMessagestabontheAcknowledgement
Reportscreen.Toviewabounceerrorofanemail,clickClickheretoviewdetailedbounce
informationintheActionscolumn.TheBounceInformationscreenappearsanddisplaystheexact
wordingofthebounceerror.ForinformationabouttheRecipientstabs,seeView
details
about
a
sent
message
on
page
36
orView
the
tabs
of
a
sent
newsletter
issue
on
page
47
.Forinformationaboutthe
Messagestab,seeView
the
tabs
of
a
sent
acknowledgement
email
on
page
53
.
Howtheprogramhandlesabouncedemaildependsonthetypeofdeliveryfailure.
• Ifthebounceerroriscausedbyatemporaryfailuresuchasanetworkerror,fullmailbox,or
contentfilter,theprogramtriestosendtheemailagainperiodicallyforupto8hours.Fora
messageornewsletter,youcanviewthelatestbounceinformationontheRecipientstabonthe
MessageReportorIssueReportscreen.Foranacknowledgement,youcanviewthelatestbounce
informationontheMessagestabontheAcknowledgementReportscreen.
Note:IfanAcknowledgementemailbouncesduetoatemporaryfailure,youcanclickClickhereto
resendintheActioncolumntoattempttosendtheemailagain.
• Ifthebounceerroriscausedbyapermanentfailure,suchasanunknownuseroraddress,the
accountismarkedinvalid.YoucanalsoviewbounceinformationabouttheseaccountsinInvalid
accounts.Forinformationabouthowtomanageyourinvalidaccounts,seeInvalid
Accounts
on
page
69
.
Note:Topreventyouremailaddressfrombeingblacklisted,theprogramdoesnotsendemailtoan
accountthatismarkedinvalid.
39
C
HAPTER
1
Exportbouncedemaildetails
YoucanexporttheinformationthatappearsontheRecipientstabgridasa*.csvfile.Thedetails
foreachmessageincludethebounceerror,ifany,thatappearswhenyouclickClickheretoview
detailedbounceinformationintheActionscolumnofthegrid.
1. FromtheMessageReportscreen,selecttheRecipientstab.
2. ClicktheExportto.CSVbutton.Youcanopenthefileorsaveittoanewlocation.
Note:Youcanexportonlyinformationthatappearsinthegrid.Ifyoufiltertheentries,youlimitthe
informationyoucanexporttothe*.csvfile.
EmailDeliveryStatus
Whenyousendanemail,theprogrampreparestheemail,retrievesanymergedatafromother
Blackbaudprograms,processestheemail,andthenuploadstheemailtotheBlackbaudNetCommunity
mailservertobesenttoitsrecipients.
Afteryousendanemail,youcanviewthecurrentstatusofthesentmessageornewsletterissue.To
viewthedeliverystatusofanemail,accessitsMessageReportorIssueReportscreenandselectthe
Summarytab.IntheDeliverystatusframe,theStatusfielddisplaysthecurrentstatusoftheemail.For
informationabouttheSummarytab,seeView
details
about
a
sent
message
on
page
36
orView
the
tabs
of
a
sent
newsletter
issue
on
page
47
.
• “Created” – Theemailiscreatedbutisnotyetpreparedforprocessing.
• “Prepared” – Theemailisinthequeuetobeprocessed.
• “Processing” – Theemailisbeingprocessed.Thisincludesretrievingmergedatafromanother
Blackbaudprogram.
• “Processed” – Theprogramprocessedtheemail,anditisinthequeuetouploadtothemailserver.
• “NoValidRecipients” – Theemailcannotbedeliveredtotheselectedemaillist.Forexample,the
emaillistmaynotcontainanyrecipientsoritsrecipientsmaynothavevalidemailaddresses.
• “Uploading” – ThewebsiteisuploadingtheemailtotheBlackbaudNetCommunitymailserver.
• “UploadFailed” – Thewebsitecouldnotuploadtheemailtothemailserver.Whenthishappens,
thewebsiteautomaticallytriestouploadtheemailagain.
• “Accepted” – Themailserverreceivedtheemailandputitinthequeuetobeprocessed.
• “Active” – Themailserverisprocessingtheemailtoprepareitfordelivery.
• “Completed” – Themailserverprocessedtheemail,anditwassentorisinthequeuetobesent.
Note:WhentheStatusfielddisplays“Completed,”themailservermaybeintheprocessofsending
theemailtoitsrecipients.Somemessagesornewsletterissuesintheemailmaynotyetbesent.
• “Exception” – TheemailcouldnotbeuploadedtotheBlackbaudNetCommunitymailserverdue
toanerrorwhenthewebsiteprocessedtheemail.
• “ExceptiononServer” – TheemailcouldnotbesentduetoanerrorontheBlackbaud
NetCommunitymailserver.
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