Chapter 2
Data Loss Prevention - Supported
Applications
Lists in this chapter:
Data Recorders on page 2-2
Email Clients on page 2-3
FTP on page 2-4
HTTP and HTTPS on page 2-5
IM Applications on page 2-5
Peer-to-Peer Applications on page 2-6
PGP Encryption on page 2-6
Printer on page 2-7
Removable Storage on page 2-8
SMB Protocol on page 2-10
Synchronization Software (ActiveSync) on page 2-12
Webmail on page 2-12
2-1
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Data Recorders
Trend Micro products support the following data recording devices and software:
D
EVICE
/S
OFTWARE
M
ODE
P
ROCESS
N
AME
V
ERSION
Burn4Free
Burn Data Mode
burn4free.exe
5.7.0
CDBurnerXP
Data Disc Mode
cdbxpp.exe
4.2 and 4.3
CyberLink Power2Go
Data Disc Mode
power2go.exe
6.0 and 7.0
CyberLink PowerDirector r Create CD/DVD
Mode
PowerDirector.exe
9.0
CyberLink
PowerProducer
Create CD/DVD
Mode
Producer.exe
5.5
DeepBurner
Create Data
CD/DVD Mode
deepburner.exe
1.9.0.228
Nero Express, Nero
Burning ROM, or Nero
StartSmart
neroexpress.exe,
nero.exe, or
Nerostartsmart.exe
8.0, 9.4,
Multimedia Suite
10.5
NewTech NTI CD&DVD
Maker
Data CD Mode
cdmkr32.exe
7.0
Roxio™ Creator
Data Disc/Creator
Classic Mode
2012
Roxio Creator Gold 4
Data Disc/Creator
Classic Mode
2011 Enterprise
Edition
Roxio Easy Media
Creator
Data Disc/Creator
Classic Mode
RxMon.exe
9.0, 2010,
Enterprise 2010,
2011
Windows Explorer
Explorer/USB Disk
Mode
explorer.exe or
imapi.exe
Any version
compatible with
the host
machine’s
operating systems
Trend Micro Data Loss Prevention Lists
2-2
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Email Clients
Trend Micro products support the following email clients:
E
MAIL
C
LIENT
E
DITION
P
ROTOCOL
V
ERSION
CommuniCrypt Mail,
Un-crypt Mode
Not applicable
SMTP
1.1.6
Eudora™
Sponsored Mode
SMTP
7.1.0.9
Lotus Notes™
Not applicable
Not applicable
7.0 and 8.0
Microsoft Outlook
Standard and
Professional Edition
Not applicable
2003
Standard, Professional,
and Professional Plus
Edition
Not applicable
2007
Professional Plus Edition n Not applicable
2010 (32-bit and
64-bit)
Microsoft™ Outlook™
Express
Not applicable
SMTP
6.0
Mozilla™
Thunderbird™
Not applicable
SMTP
2.0.0.17, 3.1, and
7.0
Pegasus
Not applicable
SMTP
4.42
PocoMail™
Not applicable
SMTP
4.5.0.3910 and 4.8
The Bat!
Professional Edition
SMTP
4.0.34
Windows™ Live™
Mail
Not applicable
SMTP
2009
Windows Mail on
Windows Vista™
Not applicable
SMTP
6.0
Email Clients
2-3
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FTP
Trend Micro products monitor FTP uploads initiated from the following FTP clients:
FTP C
LIENT
E
DITION
V
ERSION
BulletProof FTP
Not applicable
2.63
Core FTP Lite
Not applicable
2.1
CuteFTP™
Professional Edition
8.3
Filezilla Client
Not applicable
3.3.0.1
Filezilla Server
Not applicable
0.9.33 beta
FTP Commander
Basic Version
8.0
Deluxe Version
9.0.2
Pro Version
8.0
FTP Command Line (ftp.exe)
Not applicable
Any version compatible with the
host machine’s operating
system
FTP Explorer
Not applicable
8.8.23.1
IPswitch™ WS_FTP™
Professional Edition
12.2
Microsoft Internet Explorer
Not applicable
6.0 SP2/SP, 7.0, 8.0
NCFTP (Command Line FTP
Client)
Not applicable
3.2.2
SmartFTP
Not applicable
4.0.1216 (32-bit and 64-bit)
Windows Explorer
Not applicable
Any version compatible with the
host machine’s operating
system
Trend Micro Data Loss Prevention Lists
2-4
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HTTP and HTTPS
Trend Micro products support the following web browsers:
B
ROWSER
P
ROTOCOL
V
ERSION
Google™ Chrome™
HTTP
17.0
Microsoft Internet Explorer
HTTP, HTTPS
6.0 SP2/SP3, 7.0, 8.0, 9.0
(32-bit and 64-bit)
Mozilla Firefox
HTTP, HTTPS
3.0, 3.5, 3.6, 4.0, 5.0, 6.0, 7.0, 8.0,
9.0, 10.0, 11.0
Trend Micro products support the following web applications:
A
PPLICATION
M
ODE
/E
DITION
V
ERSION
Cybozu™
Not applicable
2.5 (0.3)
Desknet’s
Not applicable
V7.0J R1.6
(Japanese)
Domino™ Web Access
DWA and iNotes
7.0, 8.0
Facebook (message posting and photo
uploading)
Not applicable
Not applicable
Microsoft Outlook Web Access
Premium and Basic
2003
Premium and Light
2007, 2010
MyWeb™ Portal Office
Not applicable
Not applicable
Sina Weibo (message posting)
Not applicable
Not applicable
Twitter
Not applicable
Not applicable
IM Applications
Trend Micro products support the following IM applications:
HTTP and HTTPS
2-5
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A
PPLICATION
V
ERSION
AOL™ Instant Messenger™
6.9, 7.2, 7.5
MSN™ on Windows Server 2003
8.5
Skype™
4.0, 4.1, 4.2, 5.2, 5.5, 5.8
Windows Live Messenger™
2009, 2011
Windows Messenger
4.7, 5.1
Yahoo!™ Messenger
10.0, 11.0, 11.5
Peer-to-Peer Applications
Trend Micro products support the following peer-to-peer applications:
A
PPLICATION
V
ERSION
Apple iTunes for Microsoft Windows
10.5.3.3
BitComet
1.29 (32-bit and 64-bit)
BitTorrent™
7.5
Dropbox for Microsoft Windows
1.2.51
Emule
0.50a
Emule Plus
1.2b
HTC Sync
3.0.5606
µTorrent™
3.0.0.25683
PGP Encryption
Trend Micro products support the following PGP encryption software:
Trend Micro Data Loss Prevention Lists
2-6
S
OFTWARE
M
ODE
V
ERSION
PGP Desktop
Self-decrypting Archive
Mode
9.8.3, 9.9.1, 10.0.3, 10.1.0,
10.1.1, 10.2.0 (32-bit)
Printer
Trend Micro products support the following applications that can initiate printer
operations:
A
PPLICATION
E
DITION
V
ERSION
Adobe Acrobat™
Standard and Pro
10.x
Adobe Reader™
Not applicable
7.0, 8.0, 9.20, 10.x
Microsoft Paint
Not applicable
Any version compatible with
the host machine’s operating
system
Microsoft Visual Studio™
Not applicable
2005
Microsoft Word, Excel, and
PowerPoint
Standard, Professional,
and Premium Edition
2000
Microsoft Word, Excel,
PowerPoint, and Visio
Standard and Professional
Edition
2003
Microsoft Word, Excel, and
PowerPoint
Standard, Professional,
and Professional Plus
Edition
2007
Standard, Professional,
and Professional Plus
Edition
2010 (32-bit)
Professional Plus Edition
2010 (64-bit)
TextPad™
Not applicable
5.4.2
UltraEdit
Not applicable
15.20.0.1020 and
17.20.1016
Printer
2-7
A
PPLICATION
E
DITION
V
ERSION
Windows Notepad
Not applicable
Any version compatible with
the host machine’s operating
system
Windows Wordpad
Not applicable
Any version compatible with
the host machine’s operating
system
Removable Storage
Trend Micro products support the following removable storage devices:
Memory Stick™ Pro Duo
miniSD™ card
USB 15-in-1 media reader
microSD™ card
MMC card
USB storage device (hard
disk drive or flash drive)
Trend Micro products monitor data transmission activities performed from the
following applications:
A
PPLICATION
E
DITION
V
ERSION
Microsoft Excel
Standard, Professional, and
Premium Edition
2000
Standard and Professional Edition n 2003
Standard, Professional, and
Professional Plus Edition
2007
Standard, Professional, and
Professional Plus Edition
2010 (32-bit)
Professional Plus Edition
2010 (64-bit)
Trend Micro Data Loss Prevention Lists
2-8
A
PPLICATION
E
DITION
V
ERSION
Microsoft Internet
Explorer
Not applicable
6.0 SP2/SP3
Not applicable
7.0
Not applicable
8.0 (32-bit and 64-bit)
Not applicable
9.0 (32-bit and 64-bit)
Microsoft PowerPoint
Standard, Professional, and
Premium Edition
2000
Standard and Professional Edition n 2003
Standard, Professional, and
Professional Plus Edition
2007
Standard, Professional, and
Professional Plus Edition
2010 (32-bit)
Professional Plus Edition
2010 (64-bit)
Microsoft Word
Standard, Professional, and
Premium Edition
2000
Standard and Professional Edition n 2003
Standard, Professional, and
Professional Plus Edition
2007
Standard, Professional, and
Professional Plus Edition
2010 (32-bit)
Professional Plus Edition
2010 (64-bit)
Mozilla Firefox
Not applicable
3.0, 3.5, 4,0, 5.0, 6.0, 7.0,
8.0, 9.0, 10.0, 11.0
UltraEdit
Not applicable
17.20.1016
Windows Command
Prompt (COPY and
MOVE commands)
Not applicable
Any version compatible
with the host machine’s
operating system
Removable Storage
2-9
A
PPLICATION
E
DITION
V
ERSION
Windows Explorer
Not applicable
Any version compatible
with the host machine’s
operating system
Windows Notepad
Not applicable
Any version compatible
with the host machine’s
operating system
Windows Wordpad
Not applicable
Any version compatible
with the host machine’s
operating system
SMB Protocol
Trend Micro products monitor shared file access performed from the following
applications:
A
PPLICATION
E
DITION
/M
ODE
V
ERSION
Microsoft Excel
Standard, Professional, and
Premium Edition
2000
Standard and Professional
Edition
2003
Standard, Professional, and
Professional Plus Edition
2007
Standard, Professional, and
Professional Plus Edition
2010 (32-bit)
Professional Plus Edition
2010 (64-bit)
Microsoft Internet
Explorer
Not applicable
6.0 SP2/SP3
Not applicable
7.0
Not applicable
8.0 (32-bit and 64-bit)
Not applicable
9.0 (32-bit and 64-bit)
Trend Micro Data Loss Prevention Lists
2-10
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