11 
Claimant Registration-Step 2 of 2 
Write down your temporary 
PIN number. 
For a successful login you need  
your user name (your social 
security number) AND your 
TEMPORARY PIN number.  
The first time you login with your 
TEMPORARY PIN number, the 
system will prompt you to choose 
a new PIN (8-digit numeric only).  
After writing down your 
TEMPORARY PIN, click on the 
“Login Screen” link
NOTE:  You will not be given a temporary PIN number if a PIN 
number has already been issued to you. 
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12 
Claimant Login Screen 
Login using your Social 
Security Number as the User 
Name/SSN and the temporary 
PIN that was provided to you 
on the previous screen or the 
PIN that was previously issued 
to you. 
NOTE:  After three 
unsuccessful login attempts, 
access is revoked.  Access can 
only be reactivated by either 
using the PIN hint question or 
by calling ODJFS.  
When you have completed 
these entries, click the Login 
button to advance. 
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13 
Change User PIN 
Note: This screen must be 
completed in order to 
continue with  your 
application for 
unemployment benefits. 
You must create your own 
personalized PIN by entering  
an 8 digit numeric PIN in The 
new PIN and New PIN 
Confirm fields. 
When you have completed 
these entries, click the Submit 
button.   
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14 
Ohio Unemployment Benefits - Main Menu 
You are now on the Main Menu.  
From this menu, you may: 
File an application/claim for 
unemployment benefits 
Complete weekly claims for 
benefits 
View payment information; 
Update your personal 
information 
Update Direct Deposit 
information 
Change your PIN or PIN hint 
Question  
View Correspondence from 
ODJFS 
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15 
Filing a New Application/Claim 
To file a new application/claim 
for unemployment; click the 
button that appears to the left 
of  “File a new Claim for 
Unemployment Benefits.”  
To restart an existing claim, 
review the instructions found 
on the next page of this guide. 
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16 
Restarting Your Application/Claim 
If you have an existing claim, 
the option to file a new claim 
will not appear.  However, if 
you wish to restart your 
existing claim, click on the 
button that appears to the left 
of  “Restart Your Claim.”  
Note:  It is only necessary to 
restart your claim after a 
period of re-employment or 
a period of not filing weekly 
claims for benefits.  It is not 
necessary to restart your 
claim each time you wish to 
claim weeks of 
unemployment. 
If you have exhausted regular unemployment benefits and are eligible to file for  
Extended Unemployment Compensation (EUC08), the option to file for EUC08 will 
appear under the New Claim section of this screen. 
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17 
Personal Information 
Enter the requested information 
in the appropriate fields. Use 
the drop-down menus, and 
check the boxes where 
applicable
If your mailing address is the 
same as your residence 
address, leave the Mailing 
Address section blank. 
An explanation of the 
correspondence preference 
is listed on the next page. 
When you have completed this 
screen, click the Next button to 
advance. 
18 
Correspondence Preferences 
You can receive correspondence by regular mail or by e-mail. 
Regular Mail 
• Regular mail is the option to receive correspondence via the U.S. Postal Service 
and is the automatic (default) setting for all claims filed.  Selecting this option will 
also set you on a bi-weekly schedule for filing for benefits. 
E-mail Notification 
• You can be notified by e-mail that you have new correspondence in your 
Correspondence Inbox. Generally, the correspondence is not viewable in the 
e-mail notification.  To view correspondence you will need to log into your account 
then go to Main Menu.  Under View Correspondence Inbox, click on View Notices 
and Determinations.  Selecting this option will also set you on a weekly schedule 
for filing for benefits Some correspondence is time sensitive. You are 
responsible for viewing all correspondence in a timely manner.  
• Note:  E-mail notification has the same appeal rights as the regular mail option. 
19 
Demographic Information 
Enter the requested information 
in the appropriate fields. Use 
the drop-down menus, and 
check the boxes where 
applicable
If you are not a US Citizen or 
US National, you must provide 
your alien authorization 
information. 
When you have completed this 
screen, click the Next button to 
advance. 
20 
Eligibility Questions - Page 1 
Enter the requested information 
in the appropriate fields. Use 
the drop-down menus, and 
check the boxes where 
applicable. 
If you answer “Yes” to some of 
the questions, you will be 
transferred to additional 
screens, where applicable, to 
provide additional information.  
An explanation of each field 
on this screen is listed on the 
next page. 
When you have completed this 
screen, click the Next button to 
advance. 
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