correctandloginscreenisdisplayed.
• Loginbuttontext-labelloginbutton.
• Returntickethelpmessage-messagetobedisplayedtotherespondentifinvalidrespondentidentificationis
entered.
• Passwordhelpmessage-messagetobedisplayedtotherespondentontheloginpage.Thelabelisusedwhen
surveyauthenticationoftype"Password"isused.Seethesectioncalled“Securityandprivacy”.
• Inviteesonlyhelpmessage-messagetobedisplayedtotherespondentontheloginpage.Thelabelisusedwhen
surveyauthenticationoftype"Passwordassignedbyinvitations"isused.Seethesectioncalled“Securityand
privacy”.
Surveyispasswordprotected:Invalidinviteeidentification:Invalidrespondentidentification:
Surveyispasswordprotected:Invalidinviteeidentification:Invalidrespondentidentification:
Surveyispasswordprotected:Invalidinviteeidentification:Invalidrespondentidentification:
Surveyispasswordprotected:Invalidinviteeidentification:Invalidrespondentidentification:
Quickquestiontextedit
Thisfeatureallowsfortexteditinginrunningsurveysevenwhenrespondentsarepresent.Italsoprovidesforanice
overviewofallvisibletextinthesurvey,textsthatareotherwisehiddenasvalidatorsortextswithinmatrixcellsand
in-textelements.Thisoverviewmakesspellingmistakesandtextambiguitiesmucheasiertospotaswellasallowing
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foraneasyandquickwayofeditingtextonly.
Thescreenlistsallvisibletextsinthesurvey.UseSaveandreturnbuttonifyouwanttosavetheenteredtextsand
returnbackandcontinueediting.UseSaveandexitifyouwanttosavethechangesandleavethescreen.Thisfeature
is meantforeditingofexistingtexts only, hence no o fields s canbe leftempty. Use the Survey y textsscreenand
questioneditingfeatureswhensettingattributesoptionsorchangingthestructureofthesurvey.
Eachsurveysectionislistedwithallitsquestions.Thequestionarealistsvisibletextwithinaquestion,suchasthe
questiontext,answerlabelsandvalidators.Clickonthedoublearrowiconifyouwanttogetthecurrentlystored
valueofthefield(copyoriginal).
Wheneditingtext,itisimportanttonote:
• KeeptheHtmltagsfromtheoriginaltextintheeditfieldtoachievethesamelook.
• Surveyisnotautomaticallylockedwhenenteringthe edittextsonlyscreen.Thisisconvenientwhenasurveyis
runningandtheuserwantstoavoidlockingthesurveyforrespondents whileeditingtexts.Butifthesurvey
becomeslockedwhileeditingisinprogress,theuserwillnotbeabletosaveifsurveyisstilllockedatthetime
ofsavingorifsurveyhaschanged.
Customquestionnumbers
Onthe"Surveylookandfeel"pageyouhavethechoicetouse"Default"numberingonthequestions,"None"or
"Custom".Ifyouchoosecustomnumbersyoucansetthenumberingasyouwish.Forexample,youcanuselettersin
steadofnumbers,romannumbersetc.(E.g.1a,1b-A,B,C-I,II,III,IV)
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Example3.15.Displaynumbers
Surveysetup
SurveysetupisavailableintheMenuboxonsurveyadministrationpage.
Securityandprivacy
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Tomakethesurveyavailabletoaselectedgroupofpeople,enableauthenticationthroughoneofthesemethods:
• Off:Nopasswordisrequiredtoenterthesurvey.Usethismodeifthesurveyisopentothegeneralpublic.
• Password:afixedpasswordallusersmustentertorespondtothesurvey.
• Passwordassignedbyinvitations:requiresinviteestobeaddedtothesurvey.Wheninviteesareadded,aunique
idandakey(password)willbegeneratedforeach.Thelinksentbyemailbytheinvitationfeaturewillinclude
theidandkeyinthelink.Inotherwords,eachinviteewillreceiveauniquelinktothesurvey.Ifthesearenot
included,therespondentwillbeaskedtoenterthesevalues.Formoreinformationoninvitations,seeinvitations
Depending on the survey, , itmayberequiredthatthe responses mustbekeptanonymous. The anonymity y only
applies ifthe invitation n feature is s used d in the survey. This s is because the invitation n beingsentis s linkedtothe
responses.Thisisnecessarytoenabletrackingofinvitees(whethertheyhaverespondedtothesurveyornot).Also
theIPcheckformultipleresponsesshouldbedisabledtoimproveanonymity.
Opinioallowsthreelevelsofanonymity:
• Noanonymity.Inviteesarecompletelylinkedtotherespondents.
• Partlyanonymous.Thismeansthatthelinkbetweeninviteesandrespondentsarenotshownonthescreen,butis
keptonthedatabaselevel.Thenthereminderfeaturewillstillwork(itisdependentonalinkbetweenrespondent
andinvitee,tocheckifaninviteehasrespondedtothesurvey).
• Fullanonymity.Thelinkbetweentheinviteeiscompletelyremovedbothonthescreenandonthedatabaselevel.
Notethattheanonymitywillonlybeenabledfortherespondentsansweringasurveyafterthefeatureisactivated.To
keepfullanonymityforallrespondents,thisfeaturemustbeenabledbeforethesurveyisstarted.
Surveybehavior
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Navigation
• Enablesaveandreturn:Selectthisoptionifyouwantrespondentstobeabletosavethesurveyandcomebackto
finishitlater.
• Enablebackbutton:Selectthisoptionifyouwantrespondentstobeabletogobackandforwardinthesurvey.
Navigation
Responsesanddata
• Maximumnumberofresponses:Surveywillbeshownasclosedifitisaccessedafterthemaximumnumbersof
responsesisreached.Thisfeatureisusefulifonlyalimitednumberofresponsesisneeded,andserver/database
resourcesarelimited.Setthisto0forunlimitedresponses.
• Maximum upload size: Set the e max x allowed size e per r image, for images uploaded d by respondents. . This is
applicableonlyiftheuploadfeatureisenabledinthequestionscreen.Seeopen-endedquestion.
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• Saveresponseson:
• Completion.Savesthesurveyresponsewhentherespondenthasfinishedthesurvey.Thiswilloftencause
less strainonthedatabase server, because thesystemdoes nothave tomake anewdatabaseconnection
betweeneverysurveypage.Thedisadvantageisthatthepartiallyansweredsurveywillnotbesavedifa
servercrashoccurs.
• Everypage.Ensuresthattheanswersarestoredastherespondentgoesthroughthesurvey.Thiswillcause
moretraffictothedatabaseserver,butwillkeeppartialresponsesafteraservercrash.
• Validation:
• Serverside:Thevalidityofresponsevalues s willbe checked/verifiedontheserverside. Ifthevalues are
invalidinsomeway,therespondentwillseethesamesurveypageagain,withwarningmessagesincluded
abovethequestiontext.
Examplewithserversidevalidation:
• Clientside:Thevalidityofresponsevalueswillbechecked/verifiedontheclientside(inthebrowser,by
JavaScript).Itisalwaysagoodideatoturnthisfeatureon,becauseitwillcauselessloadontheserver.Even
whenitisturnedon,andthebrowserisincapableofperformingthevalidation,theserverwillstilldothe
validation,asalastresort.Thishastobedone,becauseincorrectvaluescannotbestoredinthedatabase.
Theerrormessagesareshowninpopup-windows,ratherthanembeddedinthepage.
Examplewithclientsidevalidation:
Multiplesubmissions
Ifyouchooseno,selectthemethodtopreventmultipleresponses.
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108
• Yes:Thismeansthattherespondentsmayrespondtothesurveyasmanytimesastheywant/need.
• No:Therespondentisrestricted d torespondonlyonce. . Ifthisoptionis selected, alsospecifyhowyou u want
Opiniotoenforcethisrestriction:
• Generalcheck(startandcompletion):Thisisthestandardcheckpoints-Opiniowillcheckiftherespondent
hasrespondedmorethanonceatthestartofthesurvey,andattheend.
• Thoroughcheck(everysurveypage):Opiniowillcheckformultipleresponsesoneverysurveypage.This
meansthatOpiniowillcontacttheclientforcookiedataoneverypage,forexample(ifcookiesareused).
Thiswillreducethechancethatsomeonewillbeabletosubmitaresponsemorethanonce,butwillalso
causemoreserver/clienttraffic.IfyouareusingIPcheckastypeofmultiple-responsecheck,thisoptionmay
causemorecallstothedatabase.
Youmustalsospecifyhowtoperformtherestriction:
• CheckIP-address:TherespondentsIPaddresswillbestoredalongwiththeresponse.Whenaresponseis
saved,thesystemwillcheckifanotherresponseexistsforthissurveywiththesameIPaddress.Ifso,theuser
willgetanerrormessage.
• Cookies:aresmalldataelementsstoredinthebrowser.Whenasurveyhasbeenrespondedto,thesystemwill
storeavalueinacookie,indicatingthis.Opiniowillthenbeabletoverifyandgiveanerrormessageifthe
respondenthasansweredbefore.
• Invitations:This s methodis usefulonlyifyou u use invitations s and d willprevent oneinviteefromentering
multipleresponses.Ifinvitationanonymityisofforpartlyon,deletinganinvitee'sresponseswillallowhim/
hertoansweragain.
Email
• This s is the emailfrom-name andfrom-address usedfor r sending emailmessages s associated d withthe current
survey.
Multilingual
• surveylanguage:Thedefaultlanguageofthesurvey.
• Languageswitchtype:(thiswillonlyappearifthesurveysupportsmorethanonelanguage)
• URLonly:The e defaultlanguage switchtype. The languagetobe used in thesurvey is determined by a
parameterinthesurveyurlonly.Ifnolanguageparameterexiststhedefaultlanguagewillbeused.
• Insurveytop:Thelanguagetobeusedinthesurveycanbechangedbytherespondentinthetopofeach
surveypage.
Multilingual
Integration
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• Redirecttoaddress:Setawebaddresstogotoafterlastsurveypageorafterthethank-younote.Forexample,
youcantypeintheaddressofareport,sothattherespondentcanviewtheresultsofthesurveylive.Respondents
must be e given n access s to o the report first. Note that you have to write the full address. E.g.
"http://www.objectplanet.com".
When you start typing the address, the section is s expanded. . This allows you to toinclude e built-inOpinio
parametersorincomingparametersinthesurveyURL(thatstartwith'opdata_').Youarealsogivenachoiceto
notifytheURLaddressinsteadofredirectingtoit. Inthiscasea"Thankyou"screenisdisplayedasnormal,
whileOpinioconnectstotheURLinthebackground.Notificationscanbeusefulifyouwanttosendsomedata
from Opinio to another system (for example a CRM system) ) as s soon n as s your survey is completed by y a
respondent.
Youcanchooseacustomnameinsteadofanyofthebuilt-inparameternamestouseintheURL.Asforthe
'opdata_'parameters,youfirstspecifywhichoftheparametersyouwouldliketoaddandthenselectacustom
nameforit.Youcanhaveasmany'opdata_'parametersasyouneed(rowsareaddedautomatically).Ifthereis
nosuch'opdata_'parameterinOpinioatthemomentofredirect,anemptyvalueisused.
• Customsurveyid:Thesurveylinkcontainsanidthatpointstothesurvey.Thisisanumberthatisgenerated
fromasequenceofnumbers.Forexample,thesurveylinkmaylooklikethis:
• http://yourserver.com/opinio/s?s=54
Itiseasytochangethenumber54attheendlinktoaccessanothersurvey.Ifyoursurveyisconfidential,you
mightwanttosetthecustomid,to“mySurveyId”,forexample.
• SaveURLparameters:ItispossibletospecifyURL L parameterstosavewitheachrespondent.Bysettingthis
surveyattributeitis possibletoturntheautomaticsavingoftheseURL parameterson/off.Thisisnecessary,
becauseitshouldbepossibletoletapluginhandlethisdata(ifitisnotgoingtobesavedautomatically).The
defaultvalueistosavetheparameters("Yes")
ThecustomparametersmustbespecifiedinthesurveyURLlikethis:
• http://www.mydomain.com/s?s=999&opdata_name1=XYZ&opdata_name2=ZYX
Inthisexample,theparameter"s"isthesurveyid.The"name1"partof"opdata_name1"iscustomizable.I.e.
eachcustomparametermuststartwith"opdata_".Anynumberofcustomparametersisavailable–theonly
limitationisthelengthofURLs,usually2083characters(InternetExplorer).Thecustomdatawillbeavailablein
the"singleresponse"report,andrawdataexport.This,ofcourse,onlyappliesifthedataisactuallystoredinthe
database.
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Startandstopdates
Allsurveyshavestartandstopdates. Thisisusedtocontrolandrestrictresponseswithinaspecifiedtimeframe.
Thisfeaturecanalsobeusedtoclosethesurveyimmediately,sinceitispossibletosetthestopdatewhilethesurvey
isrunning.Respondentstryingtorespondtothesurveybeforethestartdateorafterstopdate, themessage"This
surveyisclosed"willbeshown.
Reloadsurvey
Toreloadthesurveyfromthestorage,pressthereloadlink.Thisisusefulifyouneedtomakeamanualchangein
thesurvey by running SQLcallsonthedatabase. . This featurewill l removethesurveyfromcache and readall
informationfromthedatabase.
Translations
A surveycan be translated intodifferentlanguages s usingthe translationfeature. This allows surveyauthors to
publishasurveyinmultiplelanguages,butstillbeabletocreatereportsthatincludesallresponses(nomatterwhat
languagewasusedwhenrespondingtothesurvey).Anynumberoftranslationsmayexistforasurvey.
NOTE
Tosave anddisplayotherlanguagescorrectlyOpiniomustbesetinUnicode mode. Bothdatabaseand
characterencodingmightneedchanges.Readmoreaboutthisintheinstallationguide.
IMPORTANT
Itis importanttonotethatasurveyshouldbecreatedfirst, includingallquestions, sections,labels, etc.
Oncethesurveyiscreatedandhasthefinalquestionorderandlook/feelyouwant,itistherighttimeto
starttranslating it. . Itis possible to o change the surveyafter you have translatedit, , but t please note the
following:
• Eachtranslationisitselfasub-surveyofyoursurvey.
• Editingyoursurvey,willalsorequireOpiniotodothesameoperationsonthetranslations
• Editingsurveyscontainingtranslationswillrequiremoreprocessingonyourserver.Themoretranslationsyou
haveforthesurvey,themorecostlyitwillbetoeditthesurvey.
• Onceyouhavechangedyoursurvey,alltranslationsneedtobeverified/savedtomakethemup-to-datebythe
translator.
AccessthisfeaturebyclickingontheTranslationslinkintheMenuboxforthesurvey.
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Thetranslatescreenlistsalllanguagesforthesurvey.Thedefaultlanguage(theoneyouwanttotranslate),isshown
atthetopofthescreen.Itsetinthe"thesectioncalled“Surveybehavior”"screen,section"Multilingual".
Thefirststepintranslatingasurveyistoaddanewlanguagetothelistoftranslations.Clickonthesectioncalled
“Addlanguage”tosetlanguageandtranslator(optional).Thelanguagewillthenappearinthelistwithinformation
regardingtheregisteredtranslatortogetherwiththesurveylinkandthetranslatorlink.
Surveycanbetranslatedby:
• Opiniouser:logintoOpinioandclickonthetranslatelinkavailableintheActioncolumnforalltranslations.
• Externaltranslator:sentURLtothetranslationpagebyemailwhenaddinganewtranslation,oratanylatertime
fromtheeditscreen.ThetranslatorURLislistedtogetherwiththeothertranslatedsurveyinformationandcan
easilybecopiedandsent(usingcopy/paste)tothetranslatorbyothermeans.Thetranslatorwillgetaccesstoa
restrictedarea,authenticatedwitha key(containedintheURL). The languagecodeandkeyincludedinthe
translatorURLwill be differentforeachlanguage. . This makesitimpossibletoguess the URL -it t mustbe
assignedandgiventothetranslators.
Itispossibletochangethelanguageofatranslationandthetranslatorassociatedwithitatanytime.
Atranslationcanbedeletedbyclickingonthedeletelink,locatedintheActioncolumnonthetranslationslistscreen
TheSetallup-to-datebuttonisusefulinsituationswheretranslationsarecompletedandsmallchangesaremadeto
thesurvey.Achangeinthesurveywillsetthetranslationsstatustoneedsupdate,butinsomecasesyoudonotwish
tore-translateduetoasmallchange.Aslongasallfieldsarenon-empty,thetranslationissettoup-to-date.
Addlanguage
Thelanguagesettingsscreenappearswhenaddingoreditingalanguage.
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