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AXIS M1113
System Options
System Options
Security
Users
UseraccesscontrolisenabledbydefaultandcanbeconfiguredunderSystemOptions>Security>Users. Anadministratorcan
setup otherusersbygivingthemusernamesandpasswords. Itisalso possibletoallowanonymousviewerlogin,whichmeans
thatanybodymayaccesstheLiveViewpage.
Theuserlistdisplaysauthorizedusersand user groups(accesslevels):
Viewer- Accessto theLiveViewpage
Operator-AccesstotheLiveViewpageandtoall settingsexceptSystemOptions
Administrator- Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.
UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow. Youmayneedtoallowunencryptedpasswordsifthere
areviewingclientsthatdonotsupportencryption,orifyouupgradedthefirmwareandexistingclientssupportencryptionbutneed
to log inagainandbeconfiguredtousethisfunctionality.
UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.
SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.
DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu. BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.
ONVIF
ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,
andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperablitybetween
differentvendorproducts,increased flexibility,reducedcostandfuture-proof systems.
BycreatingauseryouautomaticallyenableONVIFcommunication.Usetheusernameandpasswordwithall ONVIFcommunication
withtheproduct. Formoreinformationseewww.onvif.org
IP Address Filter
IPaddressfilteringisenabledontheSystemOptions>Security>IPAddressFilterpage. Onceenabled,thelistedIPaddressare
allowedordeniedaccesstotheAxisproduct. SelectAlloworDenyfromthelistandclickApplytoenableIPaddressfiltering.
Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).
HTTPS
HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.
HTTPScanalso beusedbyusersand clientstoverifythatthecorrectdeviceisbeing accessed. Thesecuritylevelprovided by
HTTPSisconsideredadequateformostcommercial exchanges.
TheAxisproductcanbeconfiguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)connect.
TouseHTTPS,anHTTPScertificatemustfirstbeinstalled. GotoSystemOptions>Security>Certificatestoinstallandmanage
certificates. See
Certificates,onpage32
.
To enableHTTPSontheAxis product:
1. Goto SystemOptions >Security>HTTPS
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AXIS M1113
System Options
2. SelectanHTTPScertificatefromthelistof installedcertificates.
3. Optionally,clickCiphersandselecttheencryptionalgorithmsto useforSSL.
4. SettheHTTPSConnectionPolicyforthedifferentusergroups.
5. ClickSavetoenablethesettings.
ToaccesstheAxisproductviathedesiredprotocol,enterhttps://orhttp://intheaddressfieldinabrowser.
TheHTTPSportcanbechangedontheSystemOptions>Network >TCP/IP>Advancedpage.
IEEE 802.1X
IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices. IEEE802.1XisbasedonEAP (ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated. Theauthenticationisperformedbyanauthentication
server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.
InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcertificatesusingEAP-TLS
(ExtensibleAuthenticationProtocol- TransportLayerSecurity). ThecertificatesareprovidedbyaCertificationAuthority(CA).
Youneed:
• aCAcertificateto authenticatetheauthenticationserver
• aCA-signedclientcertificatetoauthenticatetheAxisproduct.
Tocreateandinstallcertificates,gotoSystemOptions>Security>Certificates. See
Certificates,onpage32
.ManyCAcertificates
arepreinstalled.
ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:
1. Goto SystemOptions >Security>IEEE802.1X.
2. SelectaCACertificateandaClientCertificatefromthelistsofinstalledcertificates.
3. UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcertificate.
4. ChecktheboxtoenableIEEE802.1XandclickSave.
Note
Forauthenticationtoworkproperly,thedateand timesettingsintheAxisproductshouldbesynchronizedwithanNTP
server. See
Date&Time,onpage33
.
Certificates
Certificatesareusedtoauthenticatedevicesonanetwork. Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network
protectionviaIEEE802.1Xandsecureuploadofimagesandnotificationmessagesforexampleviaemail. Twotypesofcertificates
canbeusedwiththeAxisproduct:
Server/Client certificates- toauthenticatetheAxisproduct
CAcertificates-toauthenticatepeercertificates,forexamplethecertificateofanauthenticationserverincasetheAxisproductis
connectedto anIEEE802.1Xprotected network.
Note
Installedcertificates,exceptpreinstalledCAcertificates,willbedeletediftheproductisresettofactorydefault. Preinstalled
CAcertificatesthathavebeendeletedwill bereinstalled.
AServer/Clientcertificatecanbeself-signed or issuedbyaCertificateAuthority(CA).Aself-signedcertificateofferslimited
protectionandcanbeusedbeforeaCA-issuedcertificatehasbeenobtained.
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AXIS M1113
System Options
To install aself-signedcertificate:
1. Goto SystemOptions >Security>Certificates.
2. ClickCreateself-signedcertificateandprovidetherequestedinformation.
To createandinstallaCA-signedcertificate:
1. Createaself-signedcertificateasdescribedabove.
2. Goto SystemOptions >Security>Certificates.
3. ClickCreatecertificatesigningrequestandprovidetherequestedinformation.
4. CopythePEM-formattedrequestandsendtotheCAofyourchoice.
5. Whenthesigned certificateisreturned,clickInstallcertificateand uploadthecertificate.
Server/ClientcertificatescanbeinstalledasCertificatefromsigningrequestorasCertificateandprivatekey. SelectCertificate
andprivatekeyiftheprivatekeyistobeuploadasaseparatefileorifthecertificateisinPKCS#12format.
TheAxisproductisshippedwithseveralpreinstalledCAcertificates. Ifrequired,additionalCAcertificatescanbeinstalled:
1. Goto SystemOptions >Security>Certificates
2. ClickInstallcertificateanduploadthecertificate.
Date & Time
TheAxisproduct’sdateandtimesettingsareconfiguredunderSystemOptions>Date&Time.
CurrentServerTimedisplaysthecurrentdateand time(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see
below).
Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:
• Synchronizewithcomputertimesetsdateand timeaccordingto thecomputer’sclock. Withthisoption,dateand
timearesetonceandwill notbeupdatedautomatically.
• SynchronizewithNTPServerobtainsdateandtimefrom anNTPserver. Withthisoption,dateandtimesettingsare
updatedcontinuously. ForinformationonNTP settings,see
NTPConfiguration,onpage35
.
IfusingahostnamefortheNTPserver,aDNSservermustbeconfigured. See
DNSConfiguration,onpage34
.
• Setmanuallyallowsyoutomanuallysetdateandtime.
IfusinganNTPserver,selectyourTimezonefromthedrop-downlist. Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.
TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream. Usethe
predefinedformatsorsee
FileNaming&Date/TimeFormats
intheonlinehelp
forinformationonhowtocreatecustomdateand
timeformats. Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.
Network
Basic TCP/IP Settings
TheAxisproductsupportsIPversion4and IPversion6. Bothversionscanbeenabled simultaneously,andatleastoneversion
mustalwaysbeenabled.
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AXIS M1113
System Options
IPv4 Address Configuration
Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
configured underSystemOptions >Network >TCP/IP>Basic.
DHCP(DynamicHostConfigurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IP addresses. DHCPshouldonlybeenabledifusingdynamicIPaddressnotification,oriftheDHCPcanupdateaDNSserver. Itis
thenpossibletoaccesstheAxisproductbyname(hostname).
IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(see
page40
)andthenperformtheinstallationagain.
TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.
IPv6 Address Configuration
IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtotheconfigurationinthenetworkrouter.
ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic. OthersettingsforIPv6shouldbeconfiguredinthenetworkrouter.
ARP/Ping
TheIPaddresscanbesetusingARPandPing. Forinstructions,seetheproduct’sInstallationGuide.
ARP/Pingisenabledbydefault. Todisable,unchecktheboxunderSystemOptions>Network>TCP/IP>Basic.
TheARP/Pingserviceisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIPaddressisset. Toresetthe
IPaddress,theproductmustberestartedtoactivateARP/Pingforanadditionaltwominutes.
Pingingtheproductisstill possiblewhenthisserviceisdisabled.
AXISVideoHosting System(AVHS)
AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom
anylocation. FormoreinformationandhelptofindalocalAVHSServiceProvidergotowww.axis.com/hosting
AVHSisenabledbydefault. ThesettingsareconfiguredunderSystemOptions>Network>TCPIP>Basic.
One-clickenabled-Presstheproduct’scontrolbutton(see
HardwareOverview,onpage 4
)toconnecttoanAVHSserviceoverthe
Internet. Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedtotheAVHSservice. Iftheproductisnot
registeredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHSservice.
Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnected totheservice. Thisoptioncanbeusedwhentheproductisalreadyinstalled anditisnotconvenienttousethe
one-clickinstallation.
AXISInternet DynamicDNSService
AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct. Formoreinformation,seewww.axiscam.net
ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic. Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet). Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.
Advanced TCP/IP Settings
DNS Configuration
DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses. TheDNSsettingsareconfiguredunderSystem
Options >Network> TCP/IP> Advanced.
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AXIS M1113
System Options
SelectObtainDNSserveraddress viaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.
Tomakemanual settings,selectUse thefollowingDNSserveraddressandspecifythefollowing:
Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct. Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaysthefirstpartofafullyqualifieddomainname,forexample,myserveristhehostnameinthe
fullyqualifieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.
Primary/Secondary DNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers. ThesecondaryDNS serveris
optional andwill beusedif theprimaryisunavailable.
NTPConfiguration
NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork. TheNTPsettingsareconfiguredunder
SystemOptions> Network >TCP/IP>Advanced.
SelectObtainNTPserveraddressvia DHCPtousetheNTPsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.
Host Name Configuration
TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress. ThehostnameisusuallythesameastheassignedDNS
name. ThehostnameisconfiguredunderSystemOptions>Network >TCP/IP>Advanced.
SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.
SelectUsethehostnametosetthehostnamemanually.
SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNS serverswhenever theAxisproduct’sIPaddresschanges.
For moreinformation,seetheonlinehelp
.
Link-Local IPv4 Address
Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeused to access
theproductfrom otherhostsonthesamesegmentonthelocalnetwork. TheproductcanhaveaLink-Local IPandastatic
orDHCP-suppliedIP addressatthesametime.
ThisfunctioncanbedisabledunderSystemOptions>Network >TCP/IP>Advanced.
HTTP
TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.
HTTPS
TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced. Inadditionto
thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.
ToenableHTTPS,gotoSystemOptions >Security>HTTPS.For moreinformation,see.
NATtraversal(port mapping)forIPv4
Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet. Thisisdonebyforwarding
networktrafficfromtheprivatenetworktothe“outside”,thatis,theInternet. Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-configuredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).
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AXIS M1113
System Options
UseNATtraversalwhentheAxisproductislocated onanintranet(LAN)andyouwishtomakeitavailablefrom theother
(WAN)sideofaNAT router. WithNAT traversalproperlyconfigured,allHTTPtraffictoanexternalHTTPportintheNATrouter
isforwarded totheproduct.
NATtraversal isconfiguredunderSystemOptions>Network>TCP/IP>Advanced.
Note
• ForNATtraversal towork,thismustbesupportedbytherouter. TheroutermustalsosupportUPnPTM.
• Therouterhasmanydifferentnames:“NATrouter”,“Networkrouter”,“InternetGateway”,”Broadbandrouter”,“Broadband
sharingdevice”or“Homefirewall”buttheessential purposeof thedeviceisthesame.
Enable/Disable-Whenenabled,theAxisproductattemptstoconfigureportmappinginaNATrouteronyournetwork,usingUPnPTM.
NotethatUPnPTM mustbeenabledintheproduct(seeSystemOptions >Network >UPnP).
UsemanuallyselectedNATrouter- SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
thefield. Ifnorouterisspecified,theproductautomaticallysearchesforNATroutersonyournetwork. Ifmorethanonerouteris
found,thedefaultrouterisselected.
AlternativeHTTPport-SelectthisoptiontomanuallydefineanexternalHTTPport. Entertheportnumberinthefield. Ifnoportis
enteredhere,aportnumberisautomaticallyselectedwhenNATtraversalisenabled.
Note
• AnalternativeHTTPportcanbeusedor beactiveevenifNATtraversalisdisabled. ThisisusefulifyourNAT routerdoes
notsupportUPnPandyouneedtomanuallyconfigureportforwardingintheNATrouter.
• Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.
• Whentheportisselectedautomaticallyitisdisplayedinthisfield. Tochangethis,enteranewportnumberandclickSave.
FTP
TheFTPserverrunningintheAxisproductenablesuploadofnewfirmware,userapplications,etc. TheFTPservercanbedisabled
under SystemOptions >Network >TCP/IP>Advanced.
Note
ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.
RTSP
TheRTSPserverrunningintheAxisproductallowsaconnectingclientto startanH.264stream. TheRTSPportnumbercanbe
changedunderSystemOptions>Network >TCP/IP>Advanced. Thedefaultportis554.
Note
H.264video streamswill notbeavailableiftheRTSPserver isdisabled.
SOCKS
SOCKSisanetworking proxyprotocol. TheAxisproductcanbeconfiguredtouseaSOCKSservertoreachnetworksontheother
sideofafirewall orproxyserver. ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindafirewall,and
notifications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocal network(forexampletheInternet).
SOCKSisconfiguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp
.
QoS (Quality of Service)
QoS(QualityofService)guaranteesacertainlevelofaspecifiedresourcetoselectedtrafficonanetwork. AQoS-awarenetwork
prioritizesnetworktrafficandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.
TheQoSsettingsareconfiguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the
Axisproductcanmarkthefollowingtypesoftraffic:livevideo,event/alarm trafficandmanagementtraffic.
36
AXIS M1113
System Options
SMTP (email)
TosendemailmessagesfromtheAxisproductviaSMTP(SimpleMailTransferProtocol),anSMTP mailservermustbesetup. This
isdoneunderSystemOptions >Network >SMTP(email).
EnterthehostnamesorIPaddressesandportnumbersfortheprimaryandsecondarymailserversinthefieldsprovided. AFrom
emailaddressisalsorequired.Ifthemailserverrequiresauthentication,checkUseauthenticationtologintothisserverandenter
thenecessaryinformation.
SNMP
TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices. AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.
TheAxisproductcanbeconfiguredtosupportSNMPontheSystemOptions>Network >SNMPpage.
Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.
SNMPv1/v2providesthelowestlevelofsecurity. Thecommunitynamecanbespecified asapasswordforread or read/write
accesstoallsupportedSNMPdevices. ThedefaultpasswordfortheReadcommunityispublicandthedefaultpasswordforthe
Write communityiswrite.
Note
If HTTPS isenabled,SNMPv1andSNMP v2cshouldbedisabled.
TrapsforSNMPv1/v2areused bytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes. CheckEnable trapsandentertheIPaddresswherethetrapmessageshould besentandtheTrapcommunitythat
should receivethemessage.
Thefollowing trapsareavailable:
• Coldstart
• Warm start
• Linkup
• Authenticationfailed
SNMPv3providesencryptionandsecurepasswords. TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.
TouseSNMPv3,HTTPSmustbeenabled,see. ToenableSNMPv3,checktheboxandprovidetheinitial userpassword.
Note
Theinitialpassword canonlybesetonce. Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettings,onpage40
.
UPnPTM
TheAxisproductincludessupportforUPnPTM.UPnPTM isenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.
UPnPTM canbedisabledunderSystemOptions>Network>UPnPTM.
RTP/H.264
TheRTPportrangeandmulticastsettingsareconfiguredunder SystemOptions>Network >RTP.
TheRTPportrangedefinestherangeofportsfromwhichthevideoportsareautomaticallyselected. Formulticaststreams,only
certainIPaddressesandportnumbersshouldbeused.
SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.
37
AXIS M1113
System Options
Bonjour
TheAxisproductincludessupportforBonjour. Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.
BonjourcanbedisabledunderSystemOptions>Network>Bonjour.
Storage
Network Share
NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(NetworkAttachedStorage)oranyserverthatusesCIFS(Common
InternetFileSystem)andusethemforstorageofrecordings.
To adda networkshare:
1. Goto SystemOptions >Storage.
2. ClickNetwork Share.
3. EntertheIPaddress,DNSorBonjournametothehostserverintheHostfield.
4. EnterthenameoftheshareintheSharefield.
5. Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.
6. ClickConnect.
ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.
Toavoidfillingtheshare,itisrecommendedtoremoverecordingscontinuously. UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysor weeks.
Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.
Maintenance
TheAxisproductprovidesseveralmaintenancefunctions. TheseareavailableunderSystemOptions>Maintenance.
ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected. Thiswillnotaffectanyofthecurrent
settings.
ClickRestoretoresetmostsettingstothefactorydefaultvalues. Thefollowingsettingsarenotaffected:
• thebootprotocol(DHCP or static)
• thestaticIPaddress
• thedefaultrouter
• thesubnetmask
• thesystem time
• theIEEE802.1Xsettings
• thefocus position
ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,see
ResettoFactoryDefaultSettings,onpage40
.
ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours.
Thiscanbeusefulfor identifyingtheproductamongotherproductsinstalledinthesamelocation.
38
AXIS M1113
System Options
Forinformationaboutfirmwareupgrade,see
UpgradingtheFirmware,onpage41
.
Support
Support Overview
TheSystemOptions >Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
should yourequiretechnicalassistance.
Seealso
Troubleshooting,onpage41
.
System Overview
TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview. Informationthat
canbefoundhereincludesfirmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items. Manyofthecaptionsarelinkstotheproper Setuppage.
Logs & Reports
TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalid ServerReportwithyourquery.
SystemLog- Providesinformationaboutsystemevents.
AccessLog-Listsallfailed attemptstoaccesstheproduct. TheAccessLogcanalsobeconfigured tolistallconnectionsto the
product(seebelow).
ServerReport- Providesinformationabouttheproductstatusinapop-upwindow. TheAccessLogisautomaticallyincluded
intheServer Report.
Youcanviewordownloadtheserverreport. Downloadingtheserverreportcreatesa.zipfilethatcontainsacompleteserverreport
textfileinUTF–8format. SelecttheInclude snapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’s
LiveViewthatalsoshowsthesettingsspecifiedunder VideoStream>Image>ImageAppearance. Theserverreport.zipfileshould
alwaysbeincluded whencontacting support.
ParameterList- Showstheproduct'sparametersand theircurrentsettings. Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.
ConnectionList- Listsallclientsthatarecurrentlyaccessing mediastreams.
CrashReport- Generatesanarchivewithdebugginginformation. Thereporttakesseveralminutestogenerate.
TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Configuration.
TheAccessLogcanbeconfiguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).Ifrequired,adifferentlog
levelcanbeusedwhensendingemails.
Advanced
Scripting
Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.
NOTICE
ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.
Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistancefor problemswithcustomizedscripts.
39
AXIS M1113
System Options
ToopentheScriptEditor,goto SystemOptions >Advanced>Scripting. Itisrecommendedtocreateabackupfilebefore
customizingthescripts. Ifascriptcausesproblems,resettheproducttoitsfactorydefaultsettings,see
page40
.
For moreinformation,seewww.axis.com/developer
File Upload
Files,for examplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings. Touploadafile,go
to SystemOptions >Advanced>FileUpload.
Uploadedfilesareaccessedthroughhttp://<ip address>/local/<user>/<file name>where<user>isthe
selectedusergroup(viewer,operatororadministrator)fortheuploadedfile.
Plain Config
PlainConfigisforadvanceduserswithexperienceofAxisproductconfiguration. Mostparameterscanbesetandmodifiedfromthis
page. Helpisavailablefromthestandardhelppages.
ToopenPlainConfig,goto SystemOptions>Advanced>PlainConfig.
Reset to Factory Default Settings
Thiswillresetallparameters,includingtheIPaddress,tothefactorydefaultsettings:
1. Disconnectpowerfromtheproduct.
2. PressandholdtheControlbuttonandreconnectpower(see
HardwareOverview,onpage 4
).
3. KeeptheControlbuttonpressedforabout15secondsuntil theStatusindicatorflashesamber.
4. ReleasetheControlbutton. Theprocessiscompleteafterabout1minute(whentheStatusindicator turnsgreen). The
producthasbeenresettothefactorydefaultsettings. ThedefaultIPaddressis192.168.0.90
5. Re-assigntheIP address.
Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface. GotoSetup>SystemOptions>Maintenance.
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Documents you may be interested
Documents you may be interested