c# pdf viewer without adobe : How to move pages within a pdf application software utility html windows winforms visual studio UpgradetoSiebel8.0PartII_RunningtheUpgradeandUpgradeBestPractices_v50-part45

Copyright Ponder Professional Services, Inc. 2007
1
Upgrade to Siebel 8.0 Part II —
Running the Upgrade and 
Upgrade Best Practices
Robert Ponder
Ponder Pro Serve
rponder at ponderproserve.com
770.490.2767
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Copyright Ponder Professional Services, Inc. 2007
2
Join the Oracle Applications Users 
Join the Oracle Applications Users 
Group (OAUG)
Group (OAUG)
ɸ
OAUG is a global organization that enhances the capabilities of Siebel and 
Oracle CRM users in their day-to-day use and management of the growing 
family of Oracle Applications.
ɸ
JOIN the OAUG’s community of users, managers, executives and third-party 
solution providers to increase productivity and maximize your return on 
investment in Siebel and Oracle CRM applications.
ɸ
Take advantage of a FREE OAUG Web subscription by visiting the OAUG Web site at 
oaug.org/membership or call the OAUG Membership Department at +1.404.240.0897.
Register Today for COLLABORATE 07: 
Register Today for COLLABORATE 07: 
Technology and Applications Forum 
Technology and Applications Forum 
for the Oracle Community
for the Oracle Community
ɸ
OAUG Forum to feature 23 Siebel-specific 
sessions focused on CRM best practices 
and user-driven training.
ɸ
Session and registration information 
available online at oaug.collaborate07.com
Global Users. Global Solutions.
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Copyright Ponder Professional Services, Inc. 2007
3
About Me – Robert Ponder
ɸ
Joined Siebel in 1998.
ɸ
Leading speaker on Siebel upgrades while at Siebel.
ɸ
World-wide PS performance and scalability lead for Siebel red account team.
ɸ
Ran first Siebel upgrade in 2000.
ɸ
Assisted/lead numerous upgrades for Siebel.
ɸ
Learned the Siebel upgrade on own and from the very best at Siebel.
ɸ
Well known within Siebel for answering hundreds of upgrade-related emails on the 
internal upgrade competency mailing list.
ɸ
Left Siebel in November 2005 to work for my wife!
ɸ
Currently working on Siebel upgrades and building cool Siebel utilities such as PPS 
Tools Helper© and PPS Transaction Profiler©.
ɸ
Lead Upgrade Architect and Director of Upgrade Services at Ponder Pro Serve.
ɸ
Upgrade Automation Analyst interested in improving the speed and accuracy of the 
Siebel upgrade by replacing manual tasks with automation.
ɸ
Wrote a relational database in 1983 before any were available.
ɸ
Former Lead DBA for an ERP software company.
ɸ
Member of IEEE and ACM.  Read lots of books on computers and software.
ɸ
Works in the field doing Siebel upgrades, Siebel performance tuning and tacking very 
tough technical problems such as Siebel crashes.
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Copyright Ponder Professional Services, Inc. 2007
4
About Ponder Pro Serve
ɸ
Small company devoted to doing Siebel upgrades and performance 
tuning.
ɸ
Founded in October 2006.
ɸ
Husband and wife team working with a handful of Robert’s former 
Siebel colleagues.
ɸ
Don’t accept referral fees from our partners when we place their 
people with our customers.
ɸ
Unique in we offer software such as PPS Tools Helper© and PPS 
Transaction Profiler© for free to our customers when they engage us.
ɸ
PPS Tools Helper© is a suite of about 20 utilities that automate things 
normally done manually on Siebel upgrades.
ɸ
Our V2E© utility is the best Siebel VB to eScript conversion tool on the
market and is capable of saving lots of time and money.
ɸ
Our Pretty Works© utility reformats eScript for perfect alignment.
ɸ
PPS Transaction Profiler© is a straightforward way to find out what in 
your Siebel application is slow and why it is slow.
ɸ
Automation of techniques Robert manually performed while at Siebel.
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Copyright Ponder Professional Services, Inc. 2007
5
An Offer You Can’t Refuse.  Take 
Your Choice of Either of These
ɸ
Find all occurrences of Siebel objects that are 
created but not destroyed and/or objects 
destroyed in the wrong order using PPS Tools 
Helper ScriptFinder©.
ɸ
Any version of Siebel.
ɸ
Tell you which Siebel transactions are slow and 
why they are slow using PPS Transaction 
Profiler©.
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Siebel 7.7, 7.8 and 8.0 only.
ɸ
You get a sample of what we find for free and 
then pay a reasonable fee for the full findings.
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Copyright Ponder Professional Services, Inc. 2007
6
How To Prepare For a Successful 
Siebel 8.0 Upgrade
ɸ
Determine upgrade goals and upgrade strategy.
ɸ
E.g. Where to return to OOTB or add new 8.0 features in addition
to the upgrade itself.
ɸ
Read and understand the Siebel Upgrade Guide and 
supporting information from Support Web.
ɸ
Be sure to check System Requirements and Supported 
Platforms.
ɸ
Do at least one Siebel 8.0 dev upgrade so that you will 
understand what you are doing and have some 
experience doing it.
ɸ
Engage someone who knows the Siebel upgrade and 
knows the version of Siebel you are upgrading to.
ɸ
Do careful and detailed planning as part of your upgrade 
assessment to develop roadmap and staffing plan for 
upgrade project.
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Copyright Ponder Professional Services, Inc. 2007
7
Following Your Roadmap
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Have the Upgrade Guide at your side at all times.
Copyright Ponder Professional Services, Inc. 2007
8
Upgrade Steps
ɸ
Nearly 80 individual steps listed for a 8.0 dev upgrade.  
Fewer for production.
ɸ
Many mostly manual steps leading up to running the steps 
below.
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Database Configuration Wizard
ɸ
Upgrep
ɸ
Upgphys
ɸ
Siebel Tools
ɸ
Repository Merge
ɸ
Post Merge Utilities
ɸ
Generate EIM Processing Columns
ɸ
More mostly manual steps to fix and test the upgraded 
application.
Copyright Ponder Professional Services, Inc. 2007
9
Upgrade Steps In Practice
ɸ
PUR – Pre Upgrep
ɸ
Scripted execution to assist with some of the manual 
steps that proceeds upgrep.
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Occasionally used for advanced upgrade tuning for 
things like CTAS table creation.
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Upgrep
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Repository Merge
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Upgphys
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PUP – Post Upgphys
ɸ
Very common to need to do things after the upgrade 
runs to finish the process.  E.g. Move X columns from 
obsolete table to new host table or migrate from 
custom table to new OOTB table.
Copyright Ponder Professional Services, Inc. 2007
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PUR and Scripting Manual Tasks
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