Current Efforts by EBS
EBS acknowledges that non‐SAP applications exist in situations where the City does not have the money to
purchase or the time to invest in new SAP functionality. This is especially true in situations where SAP does not
meet the specific business needs required by the Bureau and/or does not provide a substantial improvement
over the current system. One example of this is the Public Safety Bureaus which need a detailed shift planning
and scheduling capability. EBS is working closely with these Bureaus to develop interfaces to allow the
necessary transfer of information into SAP, thus reducing manual and duplicative data entry.
In recent discussions with EBS leadership, they estimate that the City is currently using 60% of the SAP
modules it has already purchased. EBS reports that as they continue to evaluate shadow systems they will
If the business process using the shadow system could be modified and the shadow system eliminated.
If the shadow system could be replaced by implementing one or more of the SAP modules not currently
If the shadow system is necessary and is the most efficient or cost effective solution. If so, the system
needs to be:
Integrated into SAP to avoid duplicate data entry and reduce the possibility of errors.
Evaluated for potential use in other Bureaus with similar concerns.
This is an ongoing effort that will need EBS’ persistent attention.