The Social Security Administration’s Electronic
This guide provides claimants’ representatives with detailed instructions for submitting
ODAR level appeals materials in electronic format, e.g., briefs and additional disability-
related evidence, using the upload feature of SSA’s secure website. SSA, including
ODAR, is striving to obtain disability records in electronic format whenever feasible.
If you have questions regarding these instructions or the process for submitting
electronic evidence, please email: email@example.com
Submitting Electronic Evidence Using the Electronic
Records Express Website
The Social Security Administration (SSA) has developed a free, easy-to-use website
called Electronic Records Express (ERE) for representatives who can create an
electronic record (either by scanning paper records or receiving electronic claimant
records from medical providers). Representatives can use the ERE website to securely
send evidence direct to their client’s electronic folder. Representatives will receive a
tracking information page acknowledging that SSA received their transmission.
To use the ERE website, you need:
A Web browser
A computer that supports an encryption level of 128 bits (most computers
purchased in the last five years support 128 bit encryption)
A Username and Password to access the ERE website (the Office of Disability
Adjudication and Review will assist you with the registration process)
No special software is required to use the ERE website.
How Do I Get Started?
When an electronic claim file meets all the technical prerequisites for receiving
electronic evidence submissions, ODAR will forward you a bar code. You will need to
have the ODAR barcode when you log onto the ERE website because you will need to
enter information such as the claimant’s social security number and the Request ID.
This information ensures that the claimant’s records are properly transmitted to the
appropriate electronic disability claim file.
Before using the ERE website, you should have existing electronic records and you
should know where they are stored on your computer system (i.e., which drive, which
folders, etc.). The ERE website accepts the following types of electronic files: .doc,
.docx .wpd, .jpg, .bmp, .txt, .mdi, .rtf, .xls, .xlsx, .pdf, .tiff, and .tif. Please use only the
following types of characters when naming your electronic claimant files:
numbers, letters, hyphens/dashes, underscores, backslashes, and spaces.
Please refer to the section Special Considerations beginning on page 17 for additional
The following pages contain instructions and screenshots to illustrate the user-
friendly design and functionality of the ERE website. To use ERE, simply follow
the instructions on the next page to get started.