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3
Creating a template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Scanning a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Cancelling a Scan Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Sending a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Scan Transfer Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Setting up Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Using Public Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Viewing Public Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Private Groups and Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Creating Private Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Editing Private Group Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Setting or Changing Passwords for Private Groups. . . . . . . . . . . . . . .27
Deleting Private Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Creating Private Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Editing Private Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Setting or Changing Passwords for Private Templates . . . . . . . . . . . .30
Deleting Private Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Configuring Agent Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Configuring the Send to File Agent . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Configuring the Send to Email Agent. . . . . . . . . . . . . . . . . . . . . . . . . .32
Configuring the Send to iFax Agent. . . . . . . . . . . . . . . . . . . . . . . . . . .33
Configuring the Send to TopAccessComposer Agent . . . . . . . . . . . . .34
Configuring the FTP Agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
SCANNING DOCUMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Placing the Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . . .37
Placing the Originals on the Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Scanning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Scanning the Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Selecting a Group for Private Scanning. . . . . . . . . . . . . . . . . . . . . . . .40
Selecting a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Scanning from the Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
ADF Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Handling Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Continuing after Clearing a Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Cancelling a Job after Clearing a Jam. . . . . . . . . . . . . . . . . . . . . . . . .44
Error Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Scan Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Scan Agent Settings in the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . .46
Scan and Agent Settings Summary Screens. . . . . . . . . . . . . . . . . . . .46
Scan Settings and TWAIN Agent Settings Summary. . . . . . . . . . . . . .47
Scan Settings and FileShare Agent Settings Summary. . . . . . . . . . . .47
Scan Settings and TopAccessComposer Agent Settings Summary . .48
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GL-1020 Scan Operator’s Guide
Scan Settings and Email Agent Settings Summary . . . . . . . . . . . . . . 48
Scan Settings and iFax Agent Settings Summary. . . . . . . . . . . . . . . . 49
Scan Settings and FTP Agent Settings Summary. . . . . . . . . . . . . . . . 49
Working with the Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Editing the List of Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Displaying Address Book Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Searching the Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
User Search Results Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Scanning Destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Scanning to TWAIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Scanning to File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Scanning to Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Scanning to Internet-Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Scanning to TopAccessComposer . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Scanning to FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
RETRIEVING DOCUMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Retrieving Scanned Documents (TWAIN) . . . . . . . . . . . . . . . . . . . . . . . . 58
Selecting the GL-TWAIN Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Finding the Document Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Retrieving the document Using the GL-TWAIN Driver . . . . . . . . . . . . 59
Viewing Document Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Updating the Document List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Deleting a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
More Ways to Retrieve Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Retrieving Using Another Application . . . . . . . . . . . . . . . . . . . . . . . . . 60
Retrieving Using TopAccessComposer. . . . . . . . . . . . . . . . . . . . . . . . 61
Dialog Box Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Folder Setting Dialog Box Reference . . . . . . . . . . . . . . . . . . . . . . . . . 62
Main TWAIN Dialog Box Reference . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Document Information Dialog Box Reference. . . . . . . . . . . . . . . . . . . 65
MONITORING SCAN JOBS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Managing Scan Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Viewing Current Scan Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Viewing the Scan Jobs Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Viewing the Scan Message Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Deleting Scan Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Scan Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
BASIC TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Twain Driver Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Cannot Find the GL-1020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Cannot Access TWAIN Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
TWAIN Driver Dialog Does Not Appear. . . . . . . . . . . . . . . . . . . . . . . . 74
Cannot Acquire Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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GL-1020 Scan Operator’s Guide
5
B/W Image Reversed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Cannot Acquire Multi-Page Document. . . . . . . . . . . . . . . . . . . . . . . . .75
Cannot Open a Password Protected Folder or Document. . . . . . . . . .75
SCAN TAB REFERENCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Scan Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Scan Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Templates Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Templates List Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
New Template Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Addresses Popup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Edit Template Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Template Groups Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Template Groups Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
New Template Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
GLOSSARY OF TERMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
INDEX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
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GL-1020 Scan Operator’s Guide
6
PREFACE
The Scan Operator’s Guide explains how to use the scanning
functions you can perform with the TOSHIBA e-STUDIO550-810
Electronic Document Processing System. It also provides
instructions for retrieving scanned jobs, and for using the
TopAccess web-based utility to set up and monitor scan jobs.
This preface introduces the scanning functions and defines the
scope and audience of this guide.
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GL-1020 Scan Operator’s Guide
7
INTRODUCTION
The TOSHIBA e-STUDIO550-810 Electronic Document
Processing System is a state-of-the-art combination of network
scanner, printer and digital copier with walk-up, email and iFax
capability.
The network scan feature enables you to perform these functions:
Scan a document from the copier
Save the scanned image to a file on the GL-1020 controller or
on a file server
Send the scanned image to one or more Email recipient(s)
Fax the scanned image to one or more recipients via Internet-
Fax
Save the scanned image in a TWAIN folder for use by
TWAIN-compliant applications
Send the scanned image to an FTP server
Create scan templates to initiate scan jobs
INTENDED AUDIENCE
Who Should Read This Guide?
This Scan Operator’s Guide is intended for people using the scan
functions. It provides detailed instructions for end users on:
using the digital copier’s control panel to scan documents
configuring and using the GL-TWAIN Driver software
using TopAccess to set up and monitor scan jobs
For network administrator functions, refer to the Administrator’s
Guide.
This Scan Operator’s Guide is not intended for digital copier
service technicians or operators. For information on using and
maintaining the TOSHIBA e-STUDIO550/650/810 digital copier,
refer to the Toshiba Operator’s Manual for Copying Functions or
contact your Toshiba authorized dealer for support.
Scope
This guide assumes that you are familiar with the software
applications you use to create and modify documents. Document
setup or application-specific functions are not covered in this
manual.
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GL-1020 Scan Operator’s Guide
USING THIS GUIDE
Styles and Conventions
This guide employes several typographic styles to visually
convey information. The following table lists the styles and
illustrates their use.
Styles and Conventions Used In This Guide
S
TYLE
U
SAGE
D
ESCRIPTION
E
XAMPLE
SANS
SERIF
FONT
,
ALL
CAPS
All keys, fields, and function
tabs on the copier’s LCD touch
screen.
Press
ADMIN
.
Bold, sans serif
font, initial caps
Names of buttons, controls,
tab, and menu options (items).
Double-click
Properties
and click
Services
.
From the Start menu, choose
Programs
TOSHIBA
GL-Client Software
GL-DocMon
.
Courier
Screen messages and text you
type in a field or at the
command line.
Type the following command:
setup.exe
<Brackets
enclosing
variable text>
Variable text that is to be
replaced with specific text
applicable to your network.
Enter GL<device name>, where
device name is the Microsoft
Computer Name assigned to the
GL-1020 controller.
Italic, blue,
underlined
Cross-reference to additional
information.
See, Scanning
on page 25 for the steps
required to scan images.
Light blue and
underline
Indicates text that is linked on
a web page. This text is not
linked in the documentation.
Click the
Install Software
link at the
bottom of the page.
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GL-1020 Scan Operator’s Guide
9
How this Guide is Organized
Chapter 1, Features and Functions
introduces the capability and
components of the GL-Scan feature in the TOSHIBA
e-STUDIO550-810 Electronic Document Processing System.
Chapter 2, Scanning Overview
describes in outline how to set up
and use the GL-Scan feature.
Chapter 3, Setup
explains how to use TopAccess (End User
Mode) to set up private scan templates, to organize them into
groups, and to configure the scan transfer agents.
Chapter 4, Scanning Documents
explains how to scan images
using the copier’s control panel.
Chapter 5, Retrieving Documents
summarizes the procedures for
retrieving scanned images
Chapter 6, Monitoring Scan Jobs
summarizes how to use
TopAccess to monitor your scan jobs.
Chapter 7, Basic Troubleshooting
summarizes how to resolve
issues you may be experiencing.
Chapter 8, Scan Tab Reference
describes the fields and controls
on each page of the Scan tab in TopAccess.
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GL-1020 Scan Operator’s Guide
Terms and Concepts
The following table defines the key terms and concepts used in
this guide. These terms may be used differently by other
companies or in other product guides. In addition to the
terminology defined here, refer to the Glossary at the end of this
manual, which defines more acronyms and industry terminology.
Key Terms and Concepts Defined
T
ERM
D
EFINITION
Electronic Document
Processing System
This system consists of the TOSHIBA e-STUDIO550/650/810
digital copier connected to the GL-1020 controller. It provides
the convenience of walk-up copying, network printing, and
scanning using the same device.
GL-1020 controller
This component of the TOSHIBA e-STUDIO550-810 Electronic
Document Processing System provides network connectivity
between the client workstations and the digital copier
connected to it. Also referred to as the “controller,”, “printer” or
“device.”
Local operations
Those operations that affect the controller’s or digital copier’s
functionality and are performed on the physical device, usually
from the copier’s LCD touch screen. An example of local
operation is releasing a Private Print job by entering its
document identification number at the copier’s control panel.
Network printing
Printing from a Windows
®
, Macintosh, or Unix client
workstation to the GL-1020 controller, with the output produced
on the connected TOSHIBA e-STUDIO550/650/810 digital
copier.
Printer driver
Software installed on a client workstation, enabling application
programs to interact with the printer without having to concern
themselves with specific printer requirements. The GL-1020
printer drivers provide extended document print, layout and
assembly functions that few applications supply.
Remote operations
Those operations that affect the controller’s or digital copier’s
functionality, but are performed from a client or administrator
workstation across the network. An example of a remote
operation is printing a document from your workstation that is
output on the digital copier.
Walk-up functions
Those operations performed from the control panel of the
digital copier. They include standard copying functions,
monitoring network print jobs and management functions.
Documents you may be interested
Documents you may be interested
