Doyou have a STEPP Account?
Do you know/ have your STEPP Username and Password?
Contact the Call Center
Do you have approved smartcard middleware installed on
your computer? (e.g. ActivClientis popular within DoD)
No? ‐>Contactyour local IT
Department for assistance.
Is your Internet ExplorerBrowser in Compatibility View
(STEPP does not display correctlywith newer Internet Explorer Browsers.)
No? ‐>Quick Link: Click Here
Verify your STEPP Account
(Login with Username and Password before proceeding.)
Have you met all the prerequisites?