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TimeWarp 4 Support
© 2012 Siliconcoach Ltd
As long as you have sent Siliconcoach
your payment, your first and last name
and a valid email, and they have
accepted it, then you just need to
press the Activate button.
The software will check your
authorization on our web server and if it
is cleared your software will be ready
to use.
Frequently Asked Questions about your License
What happens if sell my PC without first returning my license to Siliconcoach?
If you fail to return your license to Siliconcoach so you can use it again on another PC then you
will need to purchase a new license. Contact support@siliconcoach.com
before selling your
computer.
What happens if my PC is stolen?
The expectation is that your insurance will cover the replacement cost and you will purchase the
software again. Upon notification of loss, we will block your old activation and issue a new one
when you purchase again.
What happens if my Hard Drive crashes?
In the case that your hard drive cannot be recovered by simple reformatting and the disk has to
be replaced then you will need to provide Siliconcoach with proof of purchase for the replacement
drive and we reserve the right to ask you to run diagnostic software on the PC to confirm that the
drive matches that as specified in the receipt
Can I move my license between computers?
Not at this time. We are using a new registration system and it does not allow the user to move
the license themselves. If you need to move you license you will need to contact
support@siliconcoach.com
.
What if I use Ghost or similar to image my PC and end up wiping my license because of a low
level format?
If you choose to image your PC then you must contact sup[port@siliconcaoch.com
before doing
so. Activation is very fast and simple once you've completed it once. Failure to return your license
to Siliconcoach may result in you having to purchase a new license.