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Adobe Reader capabilities
Adobe Reader provides the following forms capabilities:
• View, navigate, and print PDF forms, including form field data
• Search forms (requires Adobe Reader with Search)
• Fill fields within a PDF form (cannot save changes to a PDF form)
If a PDF form is rights-enabled, Adobe Reader provides these additional capabilities:
• Save forms and data locally
• Fill and submit forms online
• Distribute forms to others for review and comment
• Add digital signatures
Acrobat Standard capabilities
Acrobat Standard contains all the capabilities of Adobe Reader, in addition to the following:
• Export and save PDF forms in Forms Data Format (FDF). FDF is a text file format specifically for data exported
from PDF form fields. FDF files are smaller than PDF files because they contain only form field data, not the entire
form.
• Save or Export PDF form information as a PDF file or in XFDF format for XML-based FDF files.
Acrobat 3D and Acrobat Professional capabilities
Acrobat 3D and Acrobat Professional contains all the capabilities of Acrobat Standard, and allow you to create Adobe
PDF form fields. On Windows only, Acrobat 3D and Acrobat Professional 6.0 and 7.0 include Adobe LiveCycle
Designer 6.0 or 7.0. More advanced features in Adobe LiveCycle Designer let you use scripting objects, integrate a form
with a data source, and create dynamic forms.
Determine whether a PDF form can be filled on screen
To determine if you can fill a PDF form on screen, check to see if it contains interactive form fields and check for
restrictive security settings. (For more information about PDF security settings, see the Acrobat or Adobe Reader
Help.)
To determine whether a form contains interactive form fields, do the following:
1 Open the form in an Acrobat product.
2 Select the Hand tool, and then drag it over fields in the PDF form. The form contains form fields if the Hand tool
changes to either of the following icons: An I-beam (the Text Select tool, which you use to type text in a text field)
A pointing hand (which you use to select an option or to check a box)
3 In Acrobat 3D, Acrobat 7, or Adobe Reader 7, click Highlight Fields or Highlight Required Fields in the Document
Message Bar. Interactive fields display a colored fill.
Note: If you use Acrobat 3D or Acrobat Professional, you can verify that a form contains form fields by selecting a form
tool. Acrobat then highlights any form fields. On Windows XP, form fields are highlighted in blue.
If the PDF form doesn't contain form fields, you have the following options for completing the form:
• Print the form and fill it manually.
• Use the Text Box tool (formerly the Free Text tool) or the TouchUp Text tool to type text in the document. (For more
information about using the Text Box tool and TouchUp Text tool, see the Acrobat Help.)
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If you use Acrobat 3D or Acrobat Professional, and the PDF form doesn't have restrictive security settings, you can use
form tools to create form fields. For information about creating form fields, see the following sources:
• "Creating and Filling Out Adobe PDF Forms" in the Acrobat 6 Professional Help. (In Acrobat, choose Help >
Complete Acrobat 6 or 7 Help.)
• "Create PDF Forms" in the Acrobat Professional 6 Help. (In Acrobat, choose Help > How To > Advanced Editing.)
• "Creating Adobe PDF Forms" in the Acrobat 3D or Acrobat Professional 7.0 Help
• Acrobat Forms JavaScript Specification at http://partners.adobe.com/asn/acrobat
• Acrobat Forms Data Format (FDF) Toolkit SDK at
http://partners.adobe.com/public/developer/acrobat/fdf/topic.html
To check the security settings of a PDF form:
1 Open the form in an Acrobat product.
2 Choose File > Document Properties, and then select Security.
3 If Not Allowed appears next to Changing The Document, Filling Of Form Fields, or Signing In The Document
Security dialog box, it's necessary to change these security settings to Allowed before you can fill the PDF form
onscreen. To change the security settings, do the following (If you use Adobe Reader, you cannot change the security
settings):
a In the Security panel of the Document Properties dialog box, choose Password Security from the Security
Method menu.
b Click Change Settings, type the Permissions password, and then click OK.Note: If you don't know the password,
contact the document's creator.
c Choose a compatibility option.
d If desired, select Require A Password To Open The Document, and then type a Document Open password.
e Select Use A Password to restrict printing and editing of the document and its security settings.
f Choose a printing option from the Printing Allowed menu.
g Under Changes Allowed, choose either "Filling in Form Fields and Signing Existing Signature Fields" or
"Commenting, Filling in Form Fields, and Signing Existing Signature Fields."
h Click OK to all of the dialog boxes that appear.
i Save, close, and reopen the document to access the form fields.
Fill IRS tax forms
You can fill PDF versions of certain IRS tax forms onscreen with any Acrobat product, available from the IRS on the
Small Business Resource Guide CD-ROM 2002. To obtain the Small Business Resource Guide CD-ROM 2002, call the
IRS at 800-829-3676 and request IRS Publication 3207, or visit the IRS website.
Note: You cannot electronically submit filled PDF forms to the IRS. However, the IRS now provides rights-enabled PDF
forms so you can save filled form information using Adobe Reader.
Crash | Form wizard | Acrobat 9.4.2
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Issue
After you apply the Acrobat 9.4.2 update, Acrobat crashes when you try to launch the Form wizard by choosing Forms
> Start Form wizard.
This issue occurs only on non-English language installations of Acrobat, including French, German, and Japanese.
Solutions
Solution 1: Install the latest Acrobat update.
The latest Acrobat update resolves this issue. To install the most recent update, open Acrobat and choose Help > Check
for Updates.
Solution 2: Convert a PDF file to a form.
To create a form within Acrobat 9.4.2, do the following:
1 Open an existing PDF file, scan a paper document to PDF. Or, create a blank PDF file by choosing File > Create PDF
> From Blank Page
2 Select Forms > Add or Edit Fields to convert the PDF document to an Acrobat form.
Solution 3: Use LiveCycle Designer ES 8.2.
You can also initiate the creation of an Acrobat form by launching Adobe LiveCycle Designer ES 8.2 from the Start
Menu. Once launched, follow the steps outlined in the Welcome screen.
Convert to PDF | "Missing PDFMaker files" error
Issue
When you right-click a Microsoft Office file to convert to Adobe PDF, the application returns the message "Missing
PDFMaker files." The application doesn't create a PDF file.
Solution
Remove Adobe PDF from the Disabled Items list in the Microsoft Office application.
1 Open the Microsoft Office application (Word, Excel, Publisher).
2 Choose Help > About [the application name].
3 Click Disabled Items.
4 Select Adobe PDF from the list, and then click Enable.
5 Quit the Microsoft Office application, and then restart it.
View an Adobe Captivate demo of this procedure.
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If the error message continues to appear after you enable Adobe PDF, check the security level for macros in Microsoft
Word:
1 Choose Tools > Macro > Security.
2 In the Security dialog, click the Security tab.
3 Choose Medium or High.
4 Do one of the following:
• If you chose Medium, then click OK.
• If you chose High, then continue with steps 5 through 7.
5 Click the Trusted Publishers tab.
6 Check Trust all installed add-ins and templates.
7 Click OK.
View an Adobe Captivate demo of this procedure.
Adobe Captivate demos of the procedures
For more information about viewing these demos, see View Adobe Captivate Demos in knowledgebase documents.
Remove Adobe PDF from the Disabled Items list
The Adobe Captivate demo below illustrates how to remove the Adobe PDF add-in from the Disabled Items list in
Microsoft Office.
Check the macro security level settings
The Adobe Captivate demon below illustrates how the check the macro security level settings in Microsoft Word.
Additional Information
This error can occur when you try to convert files from Microsoft Office 2003 (Word, Excel, Publisher). Your system
could have recently performed an automatic check for updates (for Adobe Acrobat, Microsoft Office, or Windows).
Microsoft Office automatically disables applications it perceives as causing functionality problems. Adobe Acrobat and
the Adobe PDF plug-in do not cause functionality problems. However, Microsoft Office can mistakenly mark Acrobat
or PDF plug-in functionality as a problem when updates are run or when Microsoft Office closes prematurely.
More Help topics
PDFMaker is unavailable in a Microsoft Office application (Acrobat 7.0, Acrobat 3D on Windows)
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"Convert current web page to an Adobe PDF file" icon is
missing in Internet Explorer 64-bit (Acrobat 8 and 9)
Issue
The "Convert current web page to an Adobe PDF file" icon is missing in Internet Explorer bit with Adobe Acrobat 8
and 9.
Reason
This icon is not installed as Adobe Acrobat 8 and 9 do not support Internet Explorer 64 bit.
To determine the version of Internet Explorer that you are running, click About Internet Explorer on the Help menu of
Internet Explorer. If you are running the bit version of Internet Explorer, the About Internet Explorer window includes
a bit descriptor label. The bit version of Internet Explorer does not show a Bridalveil descriptor.
Solution
Revert to Internet Explorer 32-bit.
In order to revert to Internet Explorer 32-bit version close Internet Explorer 64-bit browser version and open Internet
Explorer by launching it from the following default locations: the Quick Launch toolbar, the desktop shortcut, the icon
on the Start menu,a hyperlink or a file type that is associated with Internet Explorer.
Additional Information
Under specific circumstances, the context menu with "Convert to Adobe PDF" displays in Internet Explorer bit, but
when you select, it does not function.
The context menu will only display if:
1 You are running aWindows 64-bit operating system, with both Internet Explorer32-bit and Internet Explorer 64-bit
present, and Adobe Acrobat is installed.
2 You launch Internet Explorer 32-bit first which writes the registry entries for context menus from the Acrobat
IEFavorite add-in, and then you launch Internet Explorer64-bit which finds the registry entries made from the
Internet Explorer32-bit entires.
Controlling the Adobe Reader MUI startup language
Adobe Reader MUI is Adobe's Multilingual User Interface version, with which you can install any combination of
supported languages. For example, you can install French, German, and Spanish simultaneously and then switch
among those languages within Adobe Reader. The user interface changes to the appropriate language automatically.
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If you have problems controlling the startup language of Adobe Reader MUI, then try the following to gain more fine-
grained control over the startup language:
1 Under the Reader preferences, there is a setting for the startup language under the section entitled "International."
You can set this setting to the language of choice. Or, you can set it to "like operating system," which starts Adobe
Reader MUI using the same locale as the host operating system.
2 Set the registry key UseMUI as outlined in the screenshot so that the operating system language is used as the Adobe
Reader MUI startup language:
If you are still having problems with the startup language, try manually configuring the appropriate keys in the registry.
Use either the Customization wizard (for enterprise deployments), or change them directly in the Windows registry for
single installations.
?
Delete (or make sure that the following keys are not present) NOTE: for a fresh non-customized install these keys
are sometimes not present:
• HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Language\UseMUI\UseMUI
• HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\Language\next
?
Then add the following registry key:
• [HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\9.0\Language\next]@="exlang32.deu"
Note: For Reader, the value is “RdLang32.DEU.”
Compatible web browsers and PDFMaker applications
Adobe Acrobat and Adobe Reader products support various third-party applications. PDF-capable web browsers
support viewing PDF files within the context of the web browser. PDFMaker-compatible applications support the
creation of PDF files by letting you click a button in the application's toolbar.
This document lists Acrobat PDF-capable web browsers and PDFMaker-compatible applications for all localized
versions of the following Acrobat products:
• Adobe Reader 6.x - XI
• Adobe Acrobat 6.x - XI Standard (Windows only)
• Adobe Acrobat 6.x - 8.x Professional, Acrobat 9.x Pro, Acrobat 9.x Pro Extended, Acrobat X Pro, Acrobat X Suite
(Windows only), Acrobat XI Pro, Acrobat DC
Note: A check mark (√) indicates that the application is supported; an X indicates that the application is not supported.
Acrobat PDF-capable web browsers
See the Release Notes in the Enterprise Toolkit for Acrobat Products for a list web browsers that can display Adobe PDF
files using Acrobat products.
PDFMaker-compatible applications
Adobe supports PDFMaker in the following applications:
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Third-party
version/
Acrobat
Version
(ship date)
Acrobat 6
(April 2003)
Acrobat 7
(January 2005)
Acrobat 8
(November
2006)
Acrobat 9
(July 2008)
Acrobat X
(November
2010)
Acrobat XI
(October2012)
Acrobat DC
(March2015)
MS Office
(Word/Excel/P
PT)
Office 97
√
x
x
x
x
x
x
Office 2000
(Office 9)
√
√
√
x
x
x
x
Office XP
(Office
2002/Office 10)
√
√
√
√
x
x
x
Office 2003
(Office 11)
(11/17/03)
√ (6.0.1)
√
√
√
√*
√*
x
Office 2007
(Office 12)
(11/30/06)
N/A
N/A
√ (8.1)
√
√
√
√
Office 2010
(Office 14) 32
bit
x
x
x
x
√
√
√
Office 2010
(Office 14) 64
bit
x
x
x
x
√ (10.1)
√
√
Office 2013
(Office 15) 32
bit
x
x
x
x
x
√(11.0.1)
√
Office 2013
(Office 15) 64
bit
x
x
x
x
x
√(11.0.1)
√
Office 2016
(Office 16) 32
bit and 64 bit
x
x
x
x
x
x
√
Third-party
version/
Acrobat
Version (ship
date)
Acrobat 6
(April 2003)
Acrobat 7
(January 2005)
Acrobat 8
(November
2006)
Acrobat 9 (July
2008)
Acrobat X
(November
2010)
Acrobat XI
(October2012)
Word_Import
Comments
Office 97
x
x
x
x
x
x
x
Office 2000
(Office 9)
x
x
x
x
x
x
x
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