If URKUND is used via e‐mail, the text that shall be checked must be sent in as a file. Nothing that is pasted
into or written directly in the body of the email will be analyzed.
If someone sends an email without an attachment to an analysis address this email will be refused and no an
error message will be sent from URKUND. The e‐mail and document will not reach the intended recipient.
One cannot "share" documents with an analysis address via Google Docs or other cloud‐based services.
URKUND must have a file to work with and a link to a resource that contains the file is not enough.
When using online e‐mail clients such as Gmail or MSN, make sure that the file is sent as an attachment and
not as a download link to a cloud storage area.
URKUND supports the 12 most common word processing formats:
. DOC. DOCX. SXW. PPT. PPTX. PDF. TXT. RTF. Html. Htm. WPS. ODT .Pages (4)
URKUND support the iWorks format .Pages in version 4. Users of later versions of iWorks can "Save as" many
of the accepted file formats above.
If a student submits documents with an incorrect file format, he gets an error message from URKUND telling
that the document that cannot be analyzed. The e‐mail with the attached document will not be forwarded
to the educator!
It is possible to attach more than one document in the same e‐mail but we recommend that each document
is submitted separately.
Any images in the email itself, for instance, a logotype in a signature, will generate a separate error message
but the document will still be received by URKUND as normal.
If multiple documents are sent from the same email to the same analysis address no checks against
previously submitted files will be performed. If a document is send to another address analysis, or several
analysis addresses at once, or send from a different e‐mail client there will be checks made. If one version is
submitted from the student e‐mail and version two is submitted from, say, a yahoo address, there will be a
duplicate hit In URKUND. The educator can easily turn these obstructing hits off in the analysis and examine
other highlights instead. There is a step‐by‐step guide for this available via the HELP button in the analysis
If you use a spam filter and want to be able to receive all kinds of emails from URKUND it may be necessary
to specify the domains urkund.com and urkund.se as " trusted ".
If there are no disturbances the result of the examination will usually be delivered within about 30 minutes
after it was submitted, but it may in some rare circumstances take up to 24 hours.