Before You Begin...
We take every precaution to ensure that the services offered by our online banking are safe and secured with
All information exchanged via online banking goes through secured channel (HTTPS) using SSL and 128 bit
In addition to encryption, you need to authenticate yourself before entering into online banking using your per-
sonal login-ID and password. The password is end to end protected using 3 DES keys.
All key transactions like adding a beneficiary, changing address & contact details require a OTP (One Time
Password) sent only on to your registered mobile number with the bank.
Your session will automatically terminated after some time of inactivity to safeguard against unauthorized access
to your account.
However to overcome ever challenging threats posed by miscreant, we advise our customer to follow the below
Please ensure you logoff properly at the end of each session by clicking on logoff option and continue with log-
out button. Do not exit by simply closing the browser window.
Never share your passwords with anyone.
Never share the temporary password or OTP (One Time Password) you receive on your registered mobile num-
ber with anyone. Bank will not ask for this information.
Please update your contacts details as and when they change.
If you are going on outside country, ensure you turn the international roaming feature on to receive SMS to your
Never share your ATM/Debit Card or Credit Card PIN or Account TIN with anyone. Bank will not ask for this in-
Always access your online banking by typing correct URL (http://www.standardchartered.com/zw/en/
) in your
Get protected by using up-to-date anti virus software and regularly use software to remove spyware from your
computer as these programs record information about your internet use and transmit it without your permission.
In some circumstances this can compromise your PC security.
Check your statements regularly to identify any erroneous or criminal transactions that might have been per-
formed on your account without your knowledge.