240 Best Case Bankruptcy for Windows
Q: How do I create the Creditor Address Matrix .TXT file? How do I file an Amended Creditor Address
A: Best Case simultaneously creates the text (.txt) file of your creditors in the format required by your court along
with your other electronic files.
The Best Case OneTouch™
system will automatically upload the matrix as part of
your initial filing. See Quick Tutorial: Creating Files and Uploading Them on page 220 for details on the initial
Our ECF Express™ feature will help you file
an Amended Creditor Address Matrix. Some courts require a two-step
process to docket the amended matrix: (1) Upload a single PDF file of the amended matrix under the Miscellaneous
or Other section of the CM/ECF Bankruptcy Events menu; and (2) Upload a text file of the amended matrix in the
Creditor Maintenance section of the CM/ECF Bankruptcy Events menu. Check with your court
’s ECF Help Desk
confirm your district’s amended matrix filing procedures. See page
237 for additional details on filing amendments.
Q. Can I use ECF Express
to file motions or amendments to cases that I filed before I started using Best
A. Yes. You’ll just need to start a client file and enter basic debtor information in the Voluntary Pet
ition. Put the
case number in the Basic Information tab. If you are creating a motion, you can use the Generic Caption document
in the Supplemental Forms folder to create the document in Best Case. Once the document has been created, you can
use the ECF Wi
zard to prepare the PDF, and our ECF Express™ feature to upload the file.
See Quick Tutorial:
Creating Files and Uploading Them on page 220 to use these features.
Q. How do I send my matrix or Petition.PDF to a floppy disk or removable disk drive?
A. From the ECF Manager, click on Explore. Right-click on the file you want to send to disk. Choose Send To, then
choose 3 ½ Floppy or your removable disk drive.
If there are multiple files you want to copy, click the first, hold down
, and select the others before right-clicking.
Q. Can I create electronic files on a writeable or rewriteable CD to take to the court?
Yes. In Windows XP, try the following: Create electronic files with the ECF Wizard as described in the tutorial on
page 220. After creating files, insert a blank, wr
itable CD into your computer’s CD burner tray
. A screen will
probably appear asking what to do with the CD. Choose Take No Action. Return to the ECF Manager and click the
Explore button to open the folder where the electronic files have been saved. At the top of the screen, choose
Edit/Select All (or press CTRL + A). Then, at the top of the screen, click File/Send To (or right-click and choose
Send To) and choose the CD Drive. At the lower right corner of your monitor, a message will appear saying
have files waiting to be written to the CD.
Click the i icon in the bubble to continue. The writable CD folder will
appear and display the files that are ready to be burned to the CD. Select the option to
Write these files to CD.
Follow on-screen instructions for completing the CD burning process.
Q: I sometimes file cases in a court location other than where the debtor resides. How do I change the court
office code in the debtor.txt file?
By selecting the ECF Option “Always show County Office and Filing Page” you can change the answer for the
court office in each case (if your court allows you to choose different office locations). The court office of filing is
based on the county where the debtor resides, and some courts do not allow you to manually change this assignment.
See page 230 for details on ECF Options.
Q. Can I combine multiple PDF documents?
A. If you have a PDF that you have created through a different application, such as a scanned paystub, you can
incorporate it into the Petition.PDF Best Case created by using PDF attachments. See page 235 for instructions.
Alternatively, when you use our ECF Wizard to create files, we will bundle them together for you. In some special
circumstances, you may want to use Adobe to combine PDFs. To do that, highlight the first form in the ECF