40
About ITS Training: The Mississippi Department of Information Technology Services (ITS)
Education Services Division offers an ongoing educational program designed
to enhance and improve the computer and communication skills of personnel
within state government. The training program is called the Eastwood Education
Center. The curriculum is structured so that a person with no experience can
begin with an introductory course and, if appropriate, progress to highly
advanced levels of information processing.
The Eastwood Education Center uses an automated system for course
scheduling, registration, permanent records, and student transcripts. This system
provides the necessary documentation for state agencies and the students
regarding their training accomplishments. Certificates are provided to students
upon successful completion of courses.
During Fiscal Year 2013, ITS offered approximately 236 instructor led classes
to approximately 1,125 students, representing numerous state agencies,
universities, community colleges, and governing authorities. The curriculum has
been expanded as the demand for information systems skills has increased. The
Eastwood Education Center provides the necessary education and training to
make state personnel more productive at a significantly lower cost than outside
training sources.
Customized Training: The Eastwood Education Center has the resources to provide instruction in
almost any information systems area needed by state government employees. In
addition to the regularly scheduled courses, we will design a class to meet your
specific training needs. We also provide online training in conjunction with
Skillsoft.
Continuing Education is the Key to Success:
The future of Mississippi government depends on efficient execution of the
services it provides. State budget constraints make it imperative that agencies
use information technology effectively to increase personnel productivity. If
agencies cannot perform their tasks more efficiently, services which they
provide cannot be maintained, much less expanded to meet pressing needs.
Continuing education and training are essential for the effective planning,
implementation, support, and use of these technological solutions. The ITS
Education Services Division offers an excellent means of fulfilling these goals
in a cost-effective way.
Other Services Offered by ITS:
ITS offers a variety of other services including on-site training assistance and
follow-up, system analysis, design, programming, documentation, project
management, feasibility studies, long-range planning, procurement, telephone
services, and general consulting. If we can be of service to you in any of these
areas, please call (601) 432-8000.
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Table of Contents
Courses
Cisco Courses
Interconnecting Cisco Network Devices Accelerated ........................................ CNHCCNAX ...................... 1
Client/Server Courses
Administering Windows Server 2012 .................................................................. CNH20411 ........................ 2
NEW! Configuring Advanced Windows Server 2012 Services ...................................... CNH20412 ........................ 3
Configuring, Managing & Troubleshooting Exchange Server 2010 .................... CNH10135 ........................ 4
NEW! Core Solutions of Microsoft Sharepoint Server 2013 ........................................... CNH20331 ........................ 5
Cloud Computing Courses
NEW! Cloud Essentials ................................................................................................... CCLOUDE ........................ 6
Database Programming Courses
Access 2010: Level 1............................................................................................. CAC101 .......................... 7
Access 2010: Level 2............................................................................................. CAC102 .......................... 8
Access 2010: Level 3............................................................................................. CAC103 .......................... 9
Administering Microsoft SQL Server 2012 Databases ........................................ CNH10775 ...................... 10
Developing Microsoft SQL Server 2012 Databases ............................................. CNH10776 ...................... 11
Maintaining a Microsoft SQL Server Database ..................................................... CNH6231 ....................... 12
Internet & Desktop Publishing Courses
Developing Web Applications with Visual Studio 2010 ...................................... CNH10264 ...................... 13
NEW! HTML5: Level 1 ................................................................................................. CHTML51 ...................... 14
NEW! HTML5: Level 2 ................................................................................................. CHTML52 ...................... 15
NEW! Introduction to PHP .............................................................................................. CNHPHP1 ...................... 16
ITIL Courses
NEW! ITIL Foundation 2011 Edition .............................................................................. CNHITIL1 ...................... 17
Network Courses
Network+ (Exam N10-005) ................................................................................... CNET+11 ....................... 18
Office Productivity Courses
Adobe Acrobat 11.0: Level 1 .......................................................................... CNHADAC111 .................. 19
Adobe Acrobat 11.0: Level 2 .......................................................................... CNHADAC112 .................. 20
PowerPoint 2010: Level 1 ..................................................................................... CPP101 ......................... 21
PowerPoint 2010: Level 2 ..................................................................................... CPP102 ......................... 22
Operating Systems Courses
Configuring Windows 8 ....................................................................................... CNH20687 ...................... 23
Installing & Configuring Windows 7 Client ......................................................... CNH6292 ....................... 24
Planning & Managing Windows 7 Desktop Development .................................... CNH6294 ....................... 25
Troubleshooting & Supporting Windows 7 in the Enterprise ............................... CNH6293 ....................... 26
Windows 7: Level 2............................................................................................... CWN72 ........................ 27
NEW! Windows Operating System & Windows Server Fundamentals .......................... CNH40033 ...................... 28
Oracle Courses
Oracle Database 11g: SQL Fundamentals ......................................................... COR11SQL1 .................... 29
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Planning & Implementing Technology Courses
NEW! Technology Planning & Procurement for State Agencies ................................... CPROCPLN ..................... 30
Programming Courses
SQL Querying: Level 1 (4th Ed.) .......................................................................... CSQL41 ........................ 31
SQL Querying: Level 2 (4th Ed.) .......................................................................... CSQL42 ........................ 32
Project Management Courses
Crystal Reports 11: Level 1 ................................................................................... CCR111 ........................ 33
Crystal Reports 11: Level 2 ................................................................................... CCR112 ........................ 34
Microsoft Project 2010: Level 1 .......................................................................... CMSPJ101 ...................... 35
Microsoft Project 2010: Level 2 .......................................................................... CMSPJ102 ...................... 36
Project Management Professional (PMP) Exam Preparation ................................ CNHPMP ....................... 37
Security Courses
Security+ (Exam SYO-301) .................................................................................... CSEC+ ......................... 38
Sharepoint Courses
Microsoft Sharepoint Foundation 2010: Level 2 ............................................... CNHSPF102 ..................... 39
Spreadsheet Courses
Excel 2010: Level 1 ............................................................................................... CEX101 ........................ 40
Excel 2010: Level 2 ............................................................................................... CEX102 ........................ 41
Excel 2010: Level 3 ............................................................................................... CEX103 ........................ 42
Vmware Courses
NEW! VMware View: Install, Configure, & Manage (Ver. 5.0) ................................ CVMWVICMP .................. 43
Word Processing Courses
Word 2010: Level 1 .............................................................................................. CWD101 ....................... 44
Word 2010: Level 2 .............................................................................................. CWD102 ....................... 45
Word 2010: Level 3
……………………………………………………………………………….
CWD103
….……...………..
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Systems IT Online Live Training
…………………………………………………………………………………………….
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Skillsoft Online Learning
Welcome to Skillsoft
……………………………………….………………………………………………………………………
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Skillsoft Course Directory
Forms
ITS Student Registration Form
Skillsoft Online Training Registration Form
Map
Frequently Asked Questions
ITS Information
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General Information
Welcome to the Eastwood Education Center:
The Eastwood Education Center, administered for the State of Mississippi by the
Department of Information Technology Services, offers an educational program
designed to enhance and improve the skills of information processing personnel
within state government.
Facilities:
The Eastwood Education Center is located at 3771 Eastwood Drive, in Jackson,
MS. The Eastwood Education Center has two hands-on training labs. These labs
are configured with a variety of PC applications and have communications
capabilities with the mainframe at the State Data Center.
Instructors:
Highly trained individuals who work in the industry or are instructors at state
colleges and universities teach classes at the Eastwood Education Center.
Instructors possess years of practical experience, as well as academic credentials.
Constant monitoring and evaluation of instructors ensure that classes are taught
by individuals with a wide range of knowledge, as well as exceptional teaching
skills.
Registration:
Registration forms are included at the back of this catalog and must be returned
30 days prior to the class begin date to allow enough time to order materials for
the courses. If it is impossible to have these forms returned by the date specified,
please contact the Eastwood Education Center and indicate the number of
students to be enrolled in each course.
Class Size:
Class enrollment will be on a first-come, first-served basis. Class size is limited,
and ITS reserves the right to establish class size and limit the number of students
from each agency if the class size has to be cut. The Eastwood Education Center
reserves the right to cancel any class due to under-enrollment or other reasonable
cause.
Textbooks & Materials:
The textbooks and materials used for each course are listed on the schedule. Each
student must indicate on the registration form whether he or she needs materials
for the course. Textbooks and materials will be ordered based on the information
provided on the registration form.
Class Confirmation: As soon as registration forms have been received and plans for the April to June
classes have been finalized, students will be notified of the exact starting dates,
instructors, and locations for each class at least two weeks prior to the first day of
class.
Cancellations and Substitutions:
Registrants of ITS-conducted classes who cancel within 10 days of the first class
meeting will be billed the full tuition. Registrants of vendor-conducted classes
who cancel within 30 days of the first class meeting will be billed the full tuition.
Substitutions are permissible any time prior to and including the day on which
the course begins.
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On-Line Training:
ITS has an agreement with Skillsoft to provide self-paced training to Mississippi
public entities. State agencies, county and local governments, public schools, and
institutions of higher learning are eligible to participate in this agreement.
Skillsoft offers over 3,200 courses available via the Intranet or the Internet.
Training is available anywhere, anytime. Please visit the ITS/Skillsoft website
via the ITS website, www.its.ms.gov, for more course information.
Charges:
The total charge for ITS classes includes tuition, lab fee, and materials fee. See
the schedule for estimated charges for individual classes.
Tuition for ITS classes is categorized as follows:
Course Type
State Employees Non-State Employees
Overview courses less than 4 hours (IL)*
$25.00
$100.00
Courses 10 hours or less (IL)*
$100.00
$400.00
Courses 11—20 hours (IL)*
$150.00
$450.00
Courses 21—30 hours (IL)*
$300.00
$600.00
Vendor-conducted course**
See Schedule
Contact ITS
Online Training (Skillchoice Complete)
$225.00/yr
N/A
Online Training (Full Library)
$150.00/yr
N/A
Online Training (Technical)
$150.00/yr
N/A
Online Training (Business)
$150.00/yr
N/A
Online Training (Desktop)
$55.00/yr
N/A
* Instructor Led Courses
** The maximum charges for on-site, vendor-conducted courses are listed on the schedule.
Scheduling vendor-conducted courses on-site results in significant savings to the State for
tuition and travel expenses.
Nonexempt Employees:
For state agencies who are sending nonexempt employees to classes meeting
after normal working hours, the agency must evaluate their liability for overtime
for these employees as provided by the Fair Labor Standards Act. If you have
questions as to whether an employee is exempt, please contact the State
Personnel Board. This statement does not apply to individuals who are paying for
courses themselves.
For More Information:
If you have questions regarding this catalog or the Eastwood Education Center,
please contact:
Susan McClain, Education Coordinator ......................................... (601) 432-8186
Connie Smith, Education Assistant................................................. (601) 432-8051
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Eastwood Education Center
1
Cisco Courses
Cisco
INTERCONNECTING CISCO NETWORK DEVICES
ACCELERATED
Brief Course Description:
This course is an accelerated time format alternative to completion of ICND1 and
ICND2. Topics covered include:
• building a simple network
• switching
• wireless LANs
• LAN connections
• WAN connections
• network environment management
• medium-sized routed network construction
• single area OSPF implementation
• EIGRP implementation
• access control lists
• address space management
• LAN extension into a WAN with frame relay.
Prerequisites:
Students should have A+ and Network+ experience.
Materials & Approximate Course Cost:
Tuition for state employees
$2,995.00
Estimated Costs for State Employee
$2,995.00
Course: CNHCCNAX
Section Information:
Section:
Date & Time Info:
Location:
Instructor:
1401
Starting Monday,
May 12, 2014,
for 1 week
Monday - Friday 8:00 AM –
4:30 PM
Suite R-101,
Systems IT
1855 Lakeland Dr.,
Jackson, MS
SYSTEMS IT
44
Eastwood Education Center
2
Client/Server Courses
Client/Server
ADMINISTERING WINDOWS SERVER 2012
Brief Course Description:
Topics covered include:
• implementing a Group Policy infrastructure
• managing user desktops with Group Policy
• managing user & service accounts
• maintaining Active Directory Domain Services
• configuring & troubleshooting DNS
• configuring & troubleshooting Remote Access
• installing, configuring, & troubleshooting the Network Policy Server Role
• implementing Network Access Protection
• optimizing File Services
• configuring encryption & advanced auditing
• deploying & maintaining server images
• implementing Update Management
• monitoring Windows Server 2012.
Prerequisites:
INSTALLING & CONFIGURING WINDOWS SERVER 2012
Materials & Approximate Course Cost:
Tuition for state employees
$1,995.00
Estimated Costs for State Employee
$1,995.00
Course: CNH20411
Section Information:
Section:
Date & Time Info:
Location:
Instructor:
1403
Starting Monday,
May 19, 2014,
for 1 week
Monday - Friday 8:00 AM –
4:30 PM
Suite R-101,
Systems IT
1855 Lakeland Dr.,
Jackson, MS
SYSTEMS IT
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Eastwood Education Center
3
Client/Server Courses
Client/Server
Client/Server
CONFIGURING ADVANCED WINDOWS SERVER
2012 SERVICES
Brief Course Description:
Topics covered include:
• implementing advanced network services and advanced file services
• implementing dynamic access control
• implementing network load balancing
• implementing failover clustering
• implementing failover clustering with Hyper-V
• implementing disaster recovery
• implementing distributed AD DS deployments
• implementing AD DS sites & replication
• implementing AD CS
• implementing AD RMS & AD FS.
Prerequisites:
INSTALLING & CONFIGURING WINDOWS SERVER 2012
Materials & Approximate Course Cost:
Tuition for state employees
$1,995.00
Estimated Costs for State Employee
$1,995.00
Course: CNH20412
Section Information:
Section:
Date & Time Info:
Location:
Instructor:
1402
Starting Monday,
April 21, 2014,
for 1 week
Monday - Friday 8:00 AM –
4:30 PM
Suite R-101,
Systems IT
1855 Lakeland Dr.,
Jackson, MS
SYSTEMS IT
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