112
Resolved Issues
Kofax Communication Server Release Notes
35
Component
Rank
(SPR ID) Headline
FoIPv3
3
(SPR00119213) FoIP does not send an empty TSI but omits the
complete TSI signal when TSI is empty
TC/LINK
2
(SPR00123363) DataLogics crash pulls Link down.
FoIPv3
2
(SPR00119704) FoIP out of sequence packet handling should be
improved
TC/Web
1
(SPR00113060) Not possible to access to messages using TC/
METAMAIL
TC/Broadcast
2
(SPR00113578) TC/Broadcast Notification cover variable $Pages$ may
return a wrong page count
KCS Capture
Connector
1
(SPR00121185) KCC restarts when trying to import an attachment with
an invalid character in the file name
TCfW
2
(SPR00121317) Text export of TCfW folder Log Entries not possible
TCLINKMD Manual
2
(SPR00120301) Registry value TCLINKMD\Protocol\In\MDDir must be
a dedicated directory when using multiple instances of TC/LINK-MD
TC/LINK-XML
2
(SPR00123138) html attachments lost if sending via link-xml and soap
TCDCLINK
1
(SPR00124514) TCDC stops working and do not restart automatically
with unknown.html
TCDCLINK
3
(SPR00123610) TCDC does not check, if purging the printer/restarting
the spooler service was successful
TCDCLINK
2
(SPR00176164) Configurable Online/Offline Mode for HTML document
conversion script
TWS
2
(SPR00122879) Cover variable $EPg$ is not resolved when sending a
message incl. cover via TWS
KCS Capture
Connector
1
(SPR00124807) Possible concurrence problem in KCC during file
import into KC
TCLINKMQ Manual
3
(SPR00123325) Licensing type TC/LINK-XML (1046) required for TC/
Link-MQ running in XML format
TC/LINK-SM
3
(SPR00123383) ExitEmailHeader cannot deal with the Degree Sign
character (°) in the subject
TC/LINK-SM
2
(SPR00175831) Poor KCS Link-SM performance in combination with
bigger message attachments.
TC/LINK
1
(SPR00122130) FR: Exception queue handling should also be
triggered for email body conversion issues
FoIPv3
1
(SPR00123650) FoIP may sometimes create empty voicemails
TCDCLINK
1
(SPR00121761) Deadlock between printer-client and printer after
printing a document that creates multiple print jobs
TCDCLINK
2
(SPR00121767) Additional empty pages inserted before the document
when printing HTML attachments causing multiple print jobs
TCfW
3
(SPR00125166) TCfW Archive Filter Mask with German language
setting
TCfW
3
(SPR00065207) print a message with Chinese characters does not
work from TCfW. Neither in Text nor in Image view
TC/Report Report
3
(SPR00056157) Rebranding: Report destination type TOPCALL
Voice Platform
Manual
3
(SPR00055871) Docu: Missing description of RegValue CommandLine
FoIPv3
5
(SPR00064569) FR: FoIPv3 should support T.38 redundancy
TCLINK Manual
3
(SPR00071977) defaults for notifgraphic could be documented
FoIPv3
4
(SPR00070217) FR: T30 Fax Passthrough for Deutsche Bahn
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exporting data from excel to pdf form; pdf form save in reader
107
Resolved Issues
36
Kofax Communication Server Release Notes
Component
Rank
(SPR ID) Headline
TWS
2
(SPR00071228) Capture Connector does not convert e-mails with
embedded pictures correctly
TCOSS
1
(SPR00072180) Windows 2008 R2 crashes when misconfiguring
OwnIPAddress for the Status Agent.
TCSoap
3
(SPR00072439) TC/SOAP ActiveNotifPolling Mode does not work
when using TC/XML with namespace prefixes
TC/Web
3
(SPR00072598) Filtering in TC/WEB not possible on additional column
TCOSS
3
(SPR00090699) Filtering of flags in INT_STATE does not work
TC/LINK-XML
2
(SPR00092569) TC/LINK-XML sends message twice
TCCP Admin
Manual
3
(SPR00093372) Cover Variables for Date and Time -wrong code page
for Russian
TC/LINK-MX7
1
(SPR00093373) TCMWA-MX not working with Exchange 2010, if
Client-Access-Server and MailboxServer are on different machines
TCSoap
2
(SPR00093454) TC/SOAP sends a non-wellformed XML for the
ALTERNATIVE element (PostMessage Method)
KCS Capture
Connector
1
(SPR00092253) KCC crashes when a PDF with ~250 pages should be
converted and log level is set to "DEBUG"
TC/VoiceLink2
1
(SPR00105284) KCS Voicelink Mailbox detection does not work, all
next calls also report "possible mailbox"
Setup
2
(SPR00105486) wrong default on truncate transaction log with mssql
2012
TCOSS
3
(SPR00105580) TCOSS Event IDs 16062 - 16065 contain wrong
description
Monitoring
2
(SPR00105711) Audit logs for Login/Logout with KCS Monitoring
creates 1 log entry every 4 seconds
TCOSS
3
(SPR00104760) TCOSS tool tccopy does not work currently with
compressed stream format
TC/LINK-OC
2
(SPR00105552) TC/LINK-SM does not handle the full range of X-
Priority values
TWS
3
(SPR00112771) Invalid UTF-8 returned on TWS user interface causing
browser error "The XML page cannot be displayed "
TC/LINK-SM
2
(SPR00125243) ExitEmailHeader Tracelevel 0xf0 or higher might lead
to exception
FoIPv3
3
(SPR00113916) Possible Loss of ECM pages during reception
Platform Manual
3
(SPR00111363) Wrong information about license grace period, if
TCOSS Secondary is running standalone
TCfW
2
(SPR00111445) The new status filter Cancelled in the TCFW outbox
does not show all messages with Status text Cancelled
TC/LINK-SDD
2
(SPR00111702) TC/LINK-SDD shall use TC/LINK-SM license
TCDCLINK
1
(SPR00121765) A Second print job is ignored, although available in the
spooler
TC/LINK-MX
2
(SPR00119550) After update to KCS 9.1.1 all FAX- and SMS recipient
defined in AD are resolved to empty fax numbers
TCOSS
2
(SPR00119614) TCOSS may stop with internal error getlsec1 if the File
Structure gets full
FoIPv3
3
(SPR00118845) Multi-Instance FoIP is not showing instance number in
webconfig
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collect data from pdf forms; extract data from pdf file to excel PDF-417 Web Server Control for ASP.NET PDF-417 Web Server Control in IIS (without using Visual Studio tag into your web pages <img src="http://YourDomain:Port/pdf417/pdf417.aspx?DATA=DatainPDF417
saving pdf forms in acrobat reader; how to fill out pdf forms in reader
53
Resolved Issues
Kofax Communication Server Release Notes
37
Component
Rank
(SPR ID) Headline
TC/LINK-FM
2
(SPR00120130) TC/Link-FM Registry Key OriginatorIsMfpHostName is
changed after Update
TC/LINK-MQ
1
(SPR00121425) FR: TC/LINK-MQ should support a connection via SSL
to the MQ Server
Platform Manual
2
(SPR00121487) Wrong maximum channel description in KCS
Environment Guide
TC/LINK-SM
2
(SPR00121981) TCMIME maybe handles message text wrong if
exitemailheader is used
TWS
2
(SPR00121170) XML character data “]]>” incorrectly escaped
TC/Web
1
(SPR00120935) FR: TC/Web is missing the possibility to display the
Company in address book entries
TC/LINK-MD
1
(SPR00120969) MD keeps restarting due to a null-pointer exception.
TC/LINK-MQ
3
(SPR00176410) TC/LINK-MQ startup trace shows wrong version
number for TCLMQ.DLL
TC/Archive
3
(SPR00124834) TC/Archive Group Filter not working after update to
KCS 9.1.1
TCCP Admin
Manual
3
(SPR00123248) unicode character is wrong displayed in the RTF cover
sheet
TC/LINK-MX7
2
(SPR00176394) Plugin for AD Users does not work with a German
windows
Voice Platform
Manual
3
(SPR00176396) Document error for installing Notes Client 9
3
Resolved Issues
38
Kofax Communication Server Release Notes
34
Kofax Communication Server Release Notes
39
Chapter 4
Known Issues
This section contains information about potential issues that you could encounter while using
Kofax Communication Server.
KCS EasyConfig Update
If you upgrade an older KCS deployed via EasyConfig to the latest release, you must start the
KCS EasyConfig tool and redeploy the configuration. (SPR00104109)
1 Upgrade to the latest KCS release by starting EasySetup.exe from the installation ISO.
2 Start the KCS EasyConfig tool from the Kofax Communication Server program group
on the Windows Start menu. EasyConfig informs you that the current configuration has
been modified.
3 Click Deploy.
4 Select to deploy All. Click OK. Wait until the configuration is updated.
5 Perform the actions listed in the deployment log (for example, you might need to restart
certain KCS components). Click Close.
Symantec Tamper Protection Alert During KCS Client Setup
When you update Kofax Communication Server client software on a computer with Symantec
Endpoint Protection, a tamper protection alert might be displayed. (SPR00104834)
You can safely ignore this message. The installation procedure is not affected.
TC/Perflog on Newer Operating Systems
On Windows Server 2008 R2 and Windows Server 2012, the data collector set
(default=TCPERFLOG) and reports (TCPERFLOG_xxx) created with TC/Perflog are not
displayed in the Windows Performance Monitor. You can only open the log files from the
PERFLOG folder (default=c:\tcoss\perflog). (SPR00093515)
Document Conversion: HTML and Windows Server 2012
Internet Explorer 10 shipped with Windows Server 2012 does not support conversion of
HTM/HTML files. KCS document conversion can convert HTM/HTML documents only if
Microsoft Office is installed on computers with this operating system. (SPR00122725)
For more information, see:
▪ KCS Document Conversion Technical Manual, version 2.17.00 edition 4
Chapter Hints and Restrictions - Restrictions - HTM/HTML Conversion on Windows
Server 2012
33
Known Issues
40
Kofax Communication Server Release Notes
Document Conversion: Text Alternative Not Unicode
When you are using TWS or TC/LINK document conversion for Word or Excel documents
with Unicode characters, the text alternative is not Unicode. (SPR00121081)
EasyConfig: Service Name Length Not Restricted
In EasyConfig, if you are using non-English characters, such as Japanese symbols, it is
possible to configure longer service names than what can be saved correctly. (SPR00113538)
Note The service names can be only 8 bytes long. Japanese symbols require up to 3 bytes per
symbol, therefore, only 2 symbols are possible.
Fax over IP: Message Wait Indication and Avaya
Although both Avaya Communication Manager and KCS Fax over IP support message wait
indication signaling using the SIP NOTIFY method, message wait indication does not work.
(SPR00119076)
Fax over IP: SIP Calls Can Fail with Large Messages
FoIP SIP calls via TCP or TLS can fail if SIP messages are received in multiple network
packets. In such case, KCS FoIP processes an incomplete SIP message. The following or
similar errors are written to the FoIP trace file (SPR00176917):
Error reading SIP message, Sip2XML read error, bad SIP message
Workaround: Use SIP via UDP.
Japanese and Other Characters Rotated
Japanese, Chinese, and other characters may appear rotated by 90 degrees. (SPR00113545)
Workaround: Fonts beginning with the at sign (@), such as @Arial Unicode MS, support
vertical writing of certain languages. Use fonts without the at sign, such as Arial Unicode MS.
KCS Client Applications Fail to Start After Update
If you update only KCS client applications on a computer that also includes KCS server
components, the client software fails to start because of obsolete shared modules.
(SPR00176011)
Mixing components from the latest and older KCS releases is not supported, even if they are
installed on different computers.
Workaround: Always update all KCS components to the latest release. Update server
components before updating the client applications.
Documents you may be interested
Documents you may be interested
