8. What should I do first?
1. Obtain an EORI (Economic Operators Reference and Identification)
number. If you do not already have an EORI number please request one from
the EORI team (see Annex A for contact details).
2. Obtain a CHIEF ‘role’. If you have applied to use NES simplified procedures
(SDP or LCP) a role will be advised to you via your HMRC authorising officer.
In all other circumstances you can obtain a 'role' direct from the HMRC CHIEF
Operations team (see Annex A for contact details).
You will need separate ‘roles’ for the Test and Live services. For access to
CHIEF LIVE for NES the application form can be obtained by clicking on the
For access to HMUT via the WEB channel you will need to contact CHIEF OPERATIONS
Traders must also register for the Government Gateway to obtain a password
and ID. The following link http://www.gateway.gov.uk/
will take you to the web
page which explains how to register for the government gateway.
Enrolling for NES requires you to quote your PIN, CHIEF role and an EORI
number on the Government Gateway website. Having gone through the
above process you can now use the Web form facility. Please see examples 2
and 3 for login into CHIEF TEST and example 4 to log into CHIEF LIVE.
Administrative facilities are provided for traders submitting details via the web
form. These administrative facilities allow you, via our website to change
details such as email addresses, View reports and view responses.
9. General information
The Web facility (see the example screen below) is CHIEF working inside a
Web browser. A series of buttons have been provided in the Footer area of
the browser. It is recommended that you always use these buttons, although it
is possible to navigate through CHIEF screens using CHIEF commands in the
Action Box (for further information on this latter aspect see document ‘DES
214’ at CHIEF User Guide
In some circumstances you will have to use the CHIEF commands as there
will not be any ‘buttons’ to click on.
Note. You may need several ‘roles’ depending on what export activities you
perform and which CHIEF Services you wish to use.
Return Key- (also called the ‘Enter’ key) will carry out a CHIEF command if
the bottom right hand box is completed, if no command is entered pressing
Return will scroll through to the next page.