23
1
Phishing emails and bogus contact: HM Revenue and Customs examples
If you think you have received a HM Revenue and Customs (HMRC) related phishing / bogus email or text message, you can check it
against the examples shown in this guide.
It will assist our investigations if you report all 'HMRC related' phishing emails and bogus text messages to HMRC. Even if you receive the
same / similar phishing email or text message on multiple occasions, please forward it to phishing@hmrc.gsi.gov.uk and then delete it.
Do not open any attachments or click on any links within the email or text message, as they may contain malicious software or direct
you to a bogus website.
Contents
Email scam addresses .................................................................................................................................................................................. 2
Tax rebate / tax refund ............................................................................................................................................................................ 2
Phishing examples ........................................................................................................................................................................................ 3
SMS / text messages .................................................................................................................................................................4
Recent email phishing scams...………………………………………………………………………….....................................................................................5
Refund companies.................................................................................................................................................................................... 5
Historical phishing emails ............................................................................................................................................................................ 5
Security checks......................................................................................................................................................................................... 5
Export Clearance Process (Delivery Stop Order)...................................................................................................................................... 6
Requests made to customers for payment or personal information ....................................................................................................... 7
Publication of companies and VAT registration numbers in the UK ......................................................................................................... 8
Letter scams ................................................................................................................................................................................................ 10
Bogus callers ............................................................................................................................................................................................. …11
Request to complete NRL1 forms and return by Fax .............................................................................................................................. …11