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RESULT Codes and RESPMSG Values
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RESULT Values for Transaction Declines or Errors
For non-zero Results, the response string includes a RESPMSG name/value pair. The exact
wording of the RESPMSG (shown in bold) may vary. Sometimes a colon appears after the
initial RESPMSG followed by more detailed information.
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Payflow transaction RESULT values and RESPMSG text
RESULT
RESPMSG and Explanation
0
Approved
1
User authentication failed. Error is caused by one or more of the following:
Login information is incorrect. Verify that USER, VENDOR, PARTNER, and
PASSWORD have been entered correctly. VENDOR is your merchant ID and
USER is the same as VENDOR unless you created a Payflow Pro user. All fields
are case sensitive.
Invalid Processor information entered. Contact merchant bank to verify.
"Allowed IP Address" security feature implemented. The transaction is coming
from an unknown IP address. See PayPal Manager online help for details on how to
use Manager to update the allowed IP addresses.
You are using a test (not active) account to submit a transaction to the live PayPal
servers. Change the host address from the test server URL to the live server URL.
2
Invalid tender type. Your merchant bank account does not support the following
credit card type that was submitted.
3
Invalid transaction type. Transaction type is not appropriate for this transaction. For
example, you cannot credit an authorization-only transaction.
4
Invalid amount format. Use the format: “#####.##” Do not include currency
symbols or commas.
5
Invalid merchant information. Processor does not recognize your merchant account
information. Contact your bank account acquirer to resolve this problem.
6
Invalid or unsupported currency code
7
Field format error. Invalid information entered. See RESPMSG.
8
Not a transaction server
9
Too many parameters or invalid stream
10
Too many line items
11
Client time-out waiting for response
12
Declined. Check the credit card number, expiration date, and transaction information to
make sure they were entered correctly. If this does not resolve the problem, have the
customer call their card issuing bank to resolve.
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Transaction Responses
RESULT Codes and RESPMSG Values
A
13
Referral. Transaction cannot be approved electronically but can be approved with a
verbal authorization. Contact your merchant bank to obtain an authorization and submit
a manual Voice Authorization transaction.
14
Invalid Client Certification ID. Check the HTTP header. If the tag, X-VPS-VIT-
CLIENT-CERTIFICATION-ID, is missing, RESULT code 14 is returned.
19
Original transaction ID not found. The transaction ID you entered for this
transaction is not valid. See RESPMSG.
20
Cannot find the customer reference number
22
Invalid ABA number
23
Invalid account number. Check credit card number and re-submit.
24
Invalid expiration date. Check and re-submit.
25
Invalid Host Mapping. Error is caused by one or more of the following:
You are trying to process a tender type such as Discover Card, but you are not set up
with your merchant bank to accept this card type.
You are trying to process an Express Checkout transaction when your account is not
set up to do so. Contact your account holder to have Express Checkout added to
your account.
26
Invalid vendor account. Login information is incorrect. Verify that USER, VENDOR,
PARTNER, and PASSWORD have been entered correctly. VENDOR is your merchant
ID and USER is the same as VENDOR unless you created a Payflow Pro user. All
fields are case sensitive.
27
Insufficient partner permissions
28
Insufficient user permissions
29
Invalid XML document. This could be caused by an unrecognized XML tag or a bad
XML format that cannot be parsed by the system.
30
Duplicate transaction
31
Error in adding the recurring profile
32
Error in modifying the recurring profile
33
Error in canceling the recurring profile
34
Error in forcing the recurring profile
35
Error in reactivating the recurring profile
36
OLTP Transaction failed
37
Invalid recurring profile ID
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RESULT
RESPMSG and Explanation
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50
Insufficient funds available in account
51
Exceeds per transaction limit
99
General error. See RESPMSG.
100
Transaction type not supported by host
101
Time-out value too small
102
Processor not available
103
Error reading response from host
104
Timeout waiting for processor response. Try your transaction again.
105
Credit error. Make sure you have not already credited this transaction, or that this
transaction ID is for a creditable transaction. (For example, you cannot credit an
authorization.)
106
Host not available
107
Duplicate suppression time-out
108
Void error. See RESPMSG. Make sure the transaction ID entered has not already been
voided. If not, then look at the Transaction Detail screen for this transaction to see if it
has settled. (The Batch field is set to a number greater than zero if the transaction has
been settled). If the transaction has already settled, your only recourse is a reversal
(credit a payment or submit a payment for a credit).
109
Time-out waiting for host response
110
Referenced auth (against order) Error
111
Capture error. Either an attempt to capture a transaction that is not an authorization
transaction type, or an attempt to capture an authorization transaction that has already
been captured.
112
Failed AVS check. Address and ZIP code do not match. An authorization may still
exist on the cardholder’s account.
113
Merchant sale total will exceed the sales cap with current transaction. ACH
transactions only.
114
Card Security Code (CSC) Mismatch. An authorization may still exist on the
cardholder’s account.
115
System busy, try again later
116
VPS Internal error. Failed to lock terminal number
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RESULT
RESPMSG and Explanation
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117
Failed merchant rule check. One or more of the following three failures occurred:
An attempt was made to submit a transaction that failed to meet the security settings
specified on the PayPal Manager Security Settings page. If the transaction exceeded the
Maximum Amount security setting, then no values are returned for AVS or CSC.
AVS validation failed. The AVS return value should appear in the RESPMSG.
CSC validation failed. The CSC return value should appear in the RESPMSG.
118
Invalid keywords found in string fields
119
General failure within PIM Adapter
120
Attempt to reference a failed transaction
121
Not enabled for feature
122
Merchant sale total will exceed the credit cap with current transaction. ACH
transactions only.
125
Fraud Protection Services Filter — Declined by filters
126
Fraud Protection Services Filter — Flagged for review by filters
Important Note: Result code 126 indicates that a transaction triggered a fraud filter.
This is not an error, but a notice that the transaction is in a review status. The
transaction has been authorized but requires you to review and to manually accept the
transaction before it will be allowed to settle.
Result code 126 is intended to give you an idea of the kind of transaction that is
considered suspicious to enable you to evaluate whether you can benefit from using the
Fraud Protection Services.
To eliminate result 126, turn the filters off.
For more information, see the Fraud Protection Services documentation for your
payments solution. It is available on the PayPal Manager Documentation page.
127
Fraud Protection Services Filter — Not processed by filters
128
Fraud Protection Services Filter — Declined by merchant after being flagged for
review by filters
131
Version 1 Payflow Pro SDK client no longer supported. Upgrade to the most recent
version of the Payflow Pro client.
132
Card has not been submitted for update
133
Data mismatch in HTTP retry request
150
Issuing bank timed out
151
Issuing bank unavailable
200
Reauth error
201
Order error
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RESULT
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402
PIM Adapter Unavailable
403
PIM Adapter stream error
404
PIM Adapter Timeout
600
Cybercash Batch Error
601
Cybercash Query Error
1000
Generic host error. This is a generic message returned by your credit card processor.
The RESPMSG will contain more information describing the error.
1001
Buyer Authentication Service unavailable
1002
Buyer Authentication Service — Transaction timeout
1003
Buyer Authentication Service — Invalid client version
1004
Buyer Authentication Service — Invalid timeout value
1011
Buyer Authentication Service unavailable
1012
Buyer Authentication Service unavailable
1013
Buyer Authentication Service unavailable
1014
Buyer Authentication Service — Merchant is not enrolled for Buyer
Authentication Service (3-D Secure).
1016
Buyer Authentication Service — 3-D Secure error response received. Instead of
receiving a PARes response to a Validate Authentication transaction, an error response
was received.
1017
Buyer Authentication Service — 3-D Secure error response is invalid. An error
response is received and the response is not well formed for a Validate Authentication
transaction.
1021
Buyer Authentication Service — Invalid card type
1022
Buyer Authentication Service — Invalid or missing currency code
1023
Buyer Authentication Service — merchant status for 3D secure is invalid
1041
Buyer Authentication Service — Validate Authentication failed: missing or
invalid PARES
1042
Buyer Authentication Service — Validate Authentication failed: PARES format is
invalid
1043
Buyer Authentication Service — Validate Authentication failed: Cannot find
successful Verify Enrollment
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RESULT
RESPMSG and Explanation
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RESULT Codes and RESPMSG Values
A
RESULT Values for Communications Errors
A RESULT value less than zero indicates that a communication error occurred. In this case, no
transaction is attempted.
A value of -1 or -2 usually indicates a configuration error caused by an incorrect URL or by
configuration issues with your firewall. A value of -1 or -2 can also be possible if the PayPal
servers are unavailable, or an incorrect server/socket pair has been specified. A value of -1 can
also result when there are internet connectivity errors. Contact customer support regarding any
other errors.
1044
Buyer Authentication Service — Validate Authentication failed: Signature
validation failed for PARES
1045
Buyer Authentication Service — Validate Authentication failed: Mismatched or
invalid amount in PARES
1046
Buyer Authentication Service — Validate Authentication failed: Mismatched or
invalid acquirer in PARES
1047
Buyer Authentication Service — Validate Authentication failed: Mismatched or
invalid Merchant ID in PARES
1048
Buyer Authentication Service — Validate Authentication failed: Mismatched or
invalid card number in PARES
1049
Buyer Authentication Service — Validate Authentication failed: Mismatched or
invalid currency code in PARES
1050
Buyer Authentication Service — Validate Authentication failed: Mismatched or
invalid XID in PARES
1051
Buyer Authentication Service — Validate Authentication failed: Mismatched or
invalid order date in PARES
1052
Buyer Authentication Service — Validate Authentication failed: This PARES was
already validated for a previous Validate Authentication transaction
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A.2
RESULT values for communications errors
RESULT
Description
-1
Failed to connect to host
-2
Failed to resolve hostname
-5
Failed to initialize SSL context
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RESPMSG and Explanation
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-6
Parameter list format error: & in name
-7
Parameter list format error: invalid [ ] name length clause
-8
SSL failed to connect to host
-9
SSL read failed
-10
SSL write failed
-11
Proxy authorization failed
-12
Timeout waiting for response
-13
Select failure
-14
Too many connections
-15
Failed to set socket options
-20
Proxy read failed
-21
Proxy write failed
-22
Failed to initialize SSL certificate
-23
Host address not specified
-24
Invalid transaction type
-25
Failed to create a socket
-26
Failed to initialize socket layer
-27
Parameter list format error: invalid [ ] name length clause
-28
Parameter list format error: name
-29
Failed to initialize SSL connection
-30
Invalid timeout value
-31
The certificate chain did not validate, no local certificate found
-32
The certificate chain did not validate, common name did not match URL
- 40
Unexpected Request ID found in request.
- 41
Required Request ID not found in request
-99
Out of memory
-100
Parameter list cannot be empty
-103
Context initialization failed
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RESULT values for communications errors
(Continued)
RESULT
Description
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