Account Member Admin
Tips and Tricks
Did you know you can reset an
accounts password if needed?
Use the Reset Password but-
ton to enter in a new password
generated by you. This is also
a great way to make an admin
account for admin type: Not an
admin for testing purposes.
Did you know you can communi-
cate quickly with your accounts
if they go through the verification
process. Once they have verified
either e-mail address or text, you
can quickly communicate using
your OnDeck application.
Login E-mail – This must be a unique address and will be the primary for all e-mail sent. User will be
asked to verify this e-mail. Once verified, you can use this functionality in OnDeck for communication.
Verified will show a check mark in the box “verified”
E-mail – This will be CC’d on all e-mail except the password e-mail and invoice e-mail (these only go to
the primary). This is not required and can also be verified as above.
SMS (short message service) - Users can have their cell phone number verified to be used as above.
Account Status – Use this to set the account status. Active for current accounts, Suspended for accounts
that may return and canceled/hidden for accounts that have left the team.
Admin Type – Use the dropdown to give admin access to administrators of the site. Leave all swimmer
accounts as not an admin. Select the green ? for admin privileges.
Lesson Admin – This will only be viewable on sites which are using the lesson module. It allows for status
levels to be set for admin rights to the lesson module.
Members Search – This will either include or exclude this account and members in the member directory.
The Member Directory feature is for logged in accounts only.
Billing information – All account billing information
E-mail Password – Send the password e-mail to the primary e-mail address on this account.
Reset Password – Allows the SuperUser to manually reset the password. This is a good option if the ac-
count tells you they have not received their password e-mail.
Members under this account: This option appears once you have saved the account information. Use the
Add New button to add each member (child) under this account. Click on the child’s name to edit or
make adjustments in this area.
Account Member Admin