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SwimOffice
Job & Service Hours Sign-Up Management
Frequently Asked Questions
How many jobs can an account sign up for?
Four. They may exit out and select the job button again and select four more jobs.
Can an admin sign up for another person’s job?
Yes, use the change account feature. This is also the same process for signing someone out of a job.
Can an account put someone else’s name on the job instead of theirs?
No.
How do I send out an e-mail reminder to those accounts signed up to work?
Go to the event job done tab and select all accounts. Use the e-mail button to send a free form e-mail.
Can I set my volunteer system for session or by meet?
Yes and No. The system is set exclusively for hours but if you are willing to manually place jobs done into
the volunteer admin piece you can do this. Set everyone with the number of sessions they are required
to work and manually apply those sessions against their account after the job is done.
I have set up my volunteer system now what?
You will need to set up your job module. See the FAQ, Video Tutorial or PDF on job setup.
I don’t use my billing system can I still use the volunteer modules?
Yes the volunteer module/job sign up module is fully functioning but it will NOT produce invoices for
any un-worked hours and it will not roll over. You will need to manually reset volunteer hours using the
Manual reset obligation in the Obligation and hours worked to
How do my accounts view their volunteer information?
When an account logs in with their login and password they can view their volunteer information in the
volunteer tab located in the My Invoices/Payments area.
How do I use the Volunteer System to track sessions instead of hours?
You will need to either convert your sessions to hours or use the job system, do not use the set job done
function and manually enter your amounts using the new button function in the above module. You will
need to manually set everyone’s obligation to the session amount.
Other FAQ’s that relate to this subject (visit to FAQ on your site and type in these solution #’s).
1. Job Sign up Reports - # 348
2. Job sign up – How many jobs can parents sign up for? - #480
3. Can Admin sign in members to jobs? - #195
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Job & Service Hours Sign-Up Management