Admin Guide – AutoStore 6.0
Copyright 2012 Notable Solutions, Inc.
fields: FLD13 and FLD23, then the
~WRC::ProfileFolder~ is replaced with
Y:\ instead of Y:\FLD13\FLD23\. This
behavior has irregular nature and
depends of background programs
running, set of input files, etc.
background file scanners, i.e., indexing services, real
time virus scanner, etc. However in some situations
this does not help.
To assure avoiding this problem do not use
~WRC::ProfileFolder~ RRT in the Output folder
Instead this field should contain manually-formed
output path. For example, if the selected profile
contains two subfolder fields FLD13 and FLD23, then
the output folder should contain
~WRC::BaseFolder~FLD13\FLD23. Although this will
not prevent warnings about ~WRC::ProfileFolder~
RRT, all documents will be processed correctly.
Sometimes, when the component's
configuration dialog opens, the
component's service window hides
under another window.
This problem is not critical and is related to the RRT
window that is displayed before the component's
configuration dialog. The problem can be resolved
by minimizing another window.
When network connection is broken
during processing, after restoration the
component refuses to process files and
writes error messages into the log.
Windows displays error messages about
failure of WAAPI.EXE or Worldox API
The problem is related to the WORLDOX API
instable work in case of network connection
Depending on the operating system and workflow
environment, one of the following work-arounds
can be used to avoid this issue:
1) The Workflow service is running while a user is
logged on the machine. In this case it is
recommended to permanently have WORLDOX
client software running on the machine).
This approach does not necessarily
resolve the issue if the Workflow
service is running on Windows 2000.
2) The Workflow service is running while there are
no users logged on the machine. If the Workflow
computer's operating system is Windows XP or
Windows 2003, it is recommended to disable error
reporting and notifications about critical errors (on
the Control Panel->System->Advanced tab->Error
Reporting dialog). No recommendations can be
given in case of Windows 2000, though the correct
processing is usually restored after 5-10 minutes.
When you use the Auto name
the file is not placed into the output
directory and the Status Monitor shows
the following message: "Worldox failed
to produce automatic file name for the
output directory #path# . Error returned:
Operation failed", where #path# is the
WORLDOX software may be configured incorrectly
to produce auto name for the routed file. Apply to
WORLDOX administrator or use the Rename file
option instead of the Auto name option.