ARE YOU INVESTING AS MUCH IN CONVERTING ONLINE VISITORS
AS YOU ARE IN ATTRACTING THEM?
Attracting visitors to your website is just the beginning. What if you could turn every site visit into
a potential client connection?
That’s just what WebChat Connect offers your law
ﬁrm. WebChat Connect is a 24/7 online staffed chat
service that enables you to reach site visitors through
the power of rapid response, helping you stop the
shopping process and convert engaged prospect
into new business opportunities. An online operator
connects with site visitors, capturing key issue details
and actionable contact information, allowing you to
expand the reach of your online marketing program.
WebChat Connect lets visitors make an immediate
connection to your ﬁrm. Incorporating chat into your
website, FindLaw Firm Proﬁles and Focus Pages
engages visitors. The result? More contacts from your
existing website trafﬁc.
Online visitors are guided by experienced operators
through a series of qualiﬁcation questions. The process
helps identify visitors with relevant needs. Chat
transcripts are emailed to you upon completion of the
online conversation, giving you the information you need
to quickly take action and contact potential clients.
WebChat Connect reduces your pre-screening
activities, so you can focus on practicing law. With
24/7 online operator coverage, your online reception
area is always open, ready to greet prospective
visitors 24 hours a day, 7 days a week, which leads to
ongoing, superior customer service.
FindLaw’s market-leading Performance Analytics
Dashboard, INSIGHT, allows you to view transcripts,
access statistics related to your online chat volume and
review key details, such as contact information and
relevant practice area. This data integrates WebChat
Connect into your broader online marketing program.
For more information,
contact your FindLaw Consultant
© 2012 Thomson Reuters L-371733/02-12
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