©2002-2016, Ido Millet, ido@MilletSoftware.com
Install / Remove
Selecting a Version: 8.5, 9, or 11 (XI R2)
In most cases, you should install version XI R2. It can run all .rpt file versions, including 7, 8,
8.5, 9, 10, XI, 2008, 2011, and 2013. Running a Crystal 2008/2011/2013 report in Visual CUT
XI R2 is exactly like running it in Crystal XI R2. New features degrade gracefully and the report
runs as if it was a Crystal XI R2 report. Note: You can support new features by delegating
exporting/bursting to DataLink Viewer 2011.
You should install the 8.5 version only if your reports are using an old data source that is not
compatible with later versions of Crystal (such as Oracle versions below Oracle 7.3.4).
If you are using Crystal 10, both the 9 as well as XI versions of VC will run your reports (just as
Crystal 9 can run Crystal 10 reports). The parameter dialogs in version 9 are the same style as in
Crystal 10, and some users don't like the parameter dialog style in XI R2. You can install more
than one version on the same machine and compare.
Make sure you install while being logged in as an Administrator on that PC.
1. Remove the old version: if you have a previous version installed, use the old msi file or the
Add/Remove control to remove it.
2. Extract the msi file to the local hard drive. Don't run the msi file from within the zip file.
Make sure the .msi file is placed on the LOCAL hard drive (not a CD or a mapped drive).
Installation (.msi) files have self-repair and on-demand installation (for other users)
functionality. Do not delete/move the msi file unless you removed the software.
3. Install the software by double-clicking the .msi file.
You can ignore and click OK to continue if the installer shows a message about not being able to
Important steps After Installation
In post-XP Windows versions, the application folder (e.g., c:\Program Files (x86)\...) is write-
protected by default. When Visual CUT gets loaded for the 1st time, it redirects the key files
(Visual CUT.mdb, DataLink_Viewer.ini, ReportList.txt, ReportList.grd) to a MilletSoftware
folder under \ProgramData or \AppData. The best way to navigate to this location is to click the
Version Information button, and double-click the path information at the bottom of that window.
Be sure to give other users modify permissions to that folder. Otherwise, Windows will
automatically manage a dedicated version of these files for each user under a virtual store
folder: users\user name\appdata\local\VirtualStore\Program Files... (this can lead to odd
behaviors whereby saved settings are not available to other users or scheduled processing).
You can see an explanation of this at: http://www.west-wind.com/WebLog/posts/5584.aspx.
To allow administration of the smtpQ service, you may need to Right-click the Visual CUT.exe
and set it (Properties, Compatibility tab) to Run as Administrator (set the option to apply to all