Troubleshooting for PDF Creation
I do not see any controls in my PDF viewer.
Check Document Settings
. You may have specified Hide Menu Bar, Hide Toolbar or
Hide Window Controls.
I cannot edit the PDF file.
If the source file was created by an imaging application, the PDF may not be
editable. Also check password protection
, use the permissions password to unlock
the file. If a recipient complains the file is not editable, decide whether or not to
supply the permissions password.
I see unwanted text or pictures in the background or foreground.
Check that a watermark
is not enabled by mistake.
I see jumbled text or pictures on the page, with items on top of each other.
Check that overlay
was not used during PDF creation. If it was used intentionally,
check that the chosen files have content suitable for the overlay.
My PDF viewer will not open the PDF.
Check that the PDF version is suitable for your PDF viewer. For instance:
Versions up to 1.3 can be opened by version 4 of Adobe Acrobat.
Versions up to 1.4 can be opened by version 5 of Adobe Acrobat
Versions up to 1.5 can be opened by version 6 of Adobe Acrobat.
Pictureshave disappeared from the PDF.
Check the compression
setting. The automatic setting must be 5 or above for
pictures to appear.
Pictures do not print well.
settings. Increase the resolution settings or raise the automatic
setting so that it is above 50. Screen display can tolerate lower resolutions and
higher compression, but for good-quality printing you should reduce the
I see lines, sometimes long and diagonal when I edit the PDF text.
You may see this if you have text watermarks
on the page. The line is the editing
cursor for the watermark text.
PDF creation fails.
You must have a print-enabled application on your system that can handle the
source file and that is associated with it.
EDITING PDF FILES
PDF Converter Professional 3 is a powerful tool for viewing, editing and archiving
PDF files. The workspace
consists of the following parts: Document View
Viewing and Editing PDF Pages
You can choose different page layout and magnification factors to read document
pages. In the Preferencespanel under User Interface select Show Viewbarand
click Applyif you want to change between small and large size buttons in the view
bar. Large size buttons are available only for the most frequently used browsing
commands, such as scrolling and zooming pages.
Setting Page Layout
Use the layout commands in the View menu or the
layout buttons to switch
between three different layout modes for viewing PDF pages.
Single Pagebutton on the view bar; or choose Single Pagein the View
menu to display one page in the Document View at a time.
Continuousbutton on the view bar; or choose Continuousin the View
menu to arrange the pages in a continuous vertical column.
Facing pagebutton on the view bar; or choose Continuous-Facingin
the View menu to arrange the pages side-by-side with a two-page spread display in
a continuous vertical column. If a document has more than two pages, you can
decide whether to display the first page on the right by choosing Propertiesin the
Important:In Single Page mode, theEdit / Select All command selects all text on
the current page. In Continuous and Continuous-Facing modes, it selects all text in
the whole PDF document.
Fitting Page to Document View
buttons on the view bar or choose menu commands under Zoom
To in the View menu to resize the page view according to the Document View.
Click the 1:1button, or choose Actual Sizein the View menu to resize the page to
Click the Fit Widthbutton, or choose Fit Widthin the View menu to resize the page
to fit the width of the Document View.
Click the Fit Pagebutton, or choose Fit Pagein the View menu to resize the page to
fit entirely in the Document View.
Choose Fit Heightin the View menu to resize the page to fit the height of the
You can enlarge or reduce a page to any size allowed –within the range of the
minimum and maximum zoom levels. When you zoom-in to a size larger than the
window, you can use the hand tool to move the page.
Using the Zoom controls
Zoombuttons beside the magnification level box (on the
view bar) to expand or reduce the current Document View. You may also choose a
preset zoom factor or enter a desired factor directly.
Using the Zoom-in / Zoom-out tool
Select theZoom-inbutton to enlarge, or the Zoom-outbutton to reduce the view; or
choose Blow Upor Reduceunder Zoom To in the View menu.
While one of the Zoomtools is selected, you can press the Ctrl key to switch
between the Zoom-inand Zoom-outtool.
Using page thumbnail to zoom
Drag corners of the page-view box on the page thumbnail in the Navigationpanel, to
reduce or expand the view of the page.
The Navigation Panel
To display or close the NavigationPanel, select Navigation Panel /Show/Hidefrom
the View menu or push F6. Several palettes are included in the NavigationPanel for
displaying contents (outline), pages, and document info. You can switch between
different palettes by clicking the related icons on top of the Navigation Panel, or the
corresponding menu item from the View menu.
Navigation Panel tools from left to right are as follows: Split
to split the Navigation Panel to display all the palettes, or to remove the
split. Drag palette borders as desired.
This palette displays miniature pages or thumbnails to give an overview of each
whole page. See Arranging Pages
Page view box
A red page view box on the current thumbnail image shows which part of the page is
currently visible in Document View. You can drag thebox to move the Document
View; or drag any of the four corners of thebox to resize the Document View.
Bookmarks show the hierarchy of a document. You can use them as a table of
contents. Click a bookmark to display the associated page.
Bookmark shortcut menu
Right-click in the Bookmark Palette to show the shortcut menuwhere you can make
a new bookmark, delete or rename an existing bookmark, or change its appearance;
or define actions associated with the bookmark. In the last case the relevant panel of
the Organizer will appear.
You can drag selected bookmarks (or a whole bookmark tree) and move them to a
different location (level) –within the same document or across different documents.
Creating a document archive
To organize several related documents into one archive, you can create a new
empty PDF document and drag all bookmarks of the related documents into this
newly created bookmark file. You will then be able to click on the bookmarks in the
file to bring up the related Document View.
Information (author name, date, contents) on Note
, File Attachment
are displayed in the Comments Palette.
You can sort items in the Comments Palette by author, type, date, color, etc. using
the shortcut menu. If the opened PDF does not contain any notes, attachments, etc.
this palette remains empty.
Any information (status, name, date, etc.) on digital signatures
will be shown in the
All document-related information is displayed in this palette; some fields are
available for editing. See Document Properties
in the section.
Click Organizer Panelin the View menu, or press F7to display or hide the
button to display a panel as stand-alone.
to put the stand-alone panel back to the Organizer.
to dock the Organizer.
to roll up the panel, so only the Organizer caption will be seen.
Display the different panels by clicking the Organizer tools at the bottom of the
Preferences, Search, Set Action, Comment Properties, Stamp, TouchupText
Properties, Watermark, Clip Arts, Form Properties and Digital Signature Preferences
(named from left to right). They may appear in a different order in the program.
Use the Preferencescommand in the Edit menu, or the
the Main Toolbar or at the bottom of the Organizer to display the Preferences Panel
in the Organizer.
These settings decide the Document View when opening a new document. The
optionSet as Default Viewerlets you specify that this program must be the default
viewer for PDF files on your system.
Smooth text, graphics, line and image to improve the rendering quality on screen
display; and you can gray out text below a defined character size.
The Click Hand Tool option allows you to choose whether to have the page scroll
when you click the Handtool and also decide the scrolling speed. This can be useful
when you want to quickly scan-read a document to get an overview of it.
Check the Show View barsetting to display the large view bar, otherwise the small
view bar is used.
Choose a suitable font size for popup comments and bookmarks. It is also here that
you can decide on an expiry datefor your cookies. Cookies are web server-
generated pieces of information stored on web clients. Cookies preserve frequently
or recently entered information in the text fields of your forms. Their life-span can be
is optional. If you do not want to use them, select No cookie.
PDF Converter Professional helps to locate information in PDF documents by
looking for phrases, words or word fragments inthe current document, a specified
folder or in an Indexed Archive.
Click Edit / Searchor the
Searchtool in the Main Toolbar or at the bottom of
the Organizer to display the Search panel:
Enter any words, word fragments, or phrases of interest. Optionally, you may enter
logical operators such as AND, OR to refine your search.
The following logical operators are available:
Parentheses: "(", ")".
Where To Look
There are 3 different places where you can look for the information you need:
Search in the current file.
Search In Folder. Select a folder to search. You can easily access your
previously searched folders by choosing Recent Folder.
Search pre-built Index file: Run full-text searches on indexed files. You can create
a new index file or modify an existing one by clicking New Indexor Edit Index
under Tools/ Index. For details seeHow to build a new index file
How To Search the Current file
1. Click the
Searchbutton or Edit / Searchto display the Search panel in
2. Type in the words, word fragments or phrases you want to search for.
3. Click next to the field Look in.
Refine your search with the following options:
Match whole word only: mark this checkbox if the search text you specify must be
a self-standing word. For instance, if you are looking for the word ‘is’ but you want to
filter out words like ‘list’, ‘mistake’ or ‘rediscovered’ (all containing the letter
combination ‘i+s’) marking this check box will give you the correct results.
Match case: use this setting if capitalization is important. Please note that if you
mark only this check box, but not Match whole word only, searching will return the
correctly capitalized words. For instance, if you specify ‘Apr’ as the Search Phrase,
searching will find all occurrences of the word ‘April’, but none of ‘apron’.
Suppose you have a PDF with one occurrence of the word ‘Tropical’ capitalized. If
you mark Match whole wordonly but leave Match caseunmarked, the Search
Phrases ‘Tropical’, ‘tropical’ or any miscapitalized versions of the same word –e.g.
‘TROPICAL’ or ‘tRopical’ will return the correct result. Note however that no word
segments (even if capitalized correctly, e.g. ‘Trop’) will return any search results.
If you mark both check boxes, only the Search Phrase‘Tropical’ will return the
correct result. Use this setting if you are interested in only the given word (and not in
any of its affixed variants) and you are sure thatthere are no misspelled occurrences
Search in comments: select this check box to search comments as well as the text
content of your PDF.
Search in bookmarks: mark this check box to search bookmarks as well as the text
content of your PDF.
When youare satisfied with your settings, click Search Nowunder Search Phrases
or at the bottom of the panel.
How To Search Folders
button to display the Search panel in Organizer. Specify your Search
Click next to the field Look in. A tree view of your folder structure will display
allowing you to select the folder you want to search. You can search all PDF
documents in the specified folder that have text content in a separate text layer.
Refine your search by using the following options:
Match whole word only
Search in Comments
Search in Bookmarks
The first five settings work in the same way as for searching the current PDF. For
details see How to search the current file
For folder searching you have two additional options: Search Sub-folder and More
Search Sub-folder: mark this check box to search for text content in a given folder
plus all its subfolders.
More Criteria: select this setting to specify special criteria for searching. Do the
1. Click New Criteria. Use the arrow to display a list of document information types.
Choose from Author, Title, Subject, Keywords, Creator, Producer, Created
Dateor Modified Date.
2. Click the next field and make your choice of filters. For date-type criteria, you can
set the following filters: Is Before, Equal To, Not Equal To, or Is After. For all
other criteria, you can choose between Includesand Excludes.
3. Click the last field to refine your criteria. For example, if you want to search the
text content of all the PDF files in the specified folder with a Title containing the
word ‘Tropical’ and created after 11 January 2003:
o click the first field and select Title
o click the nextfield and choose Includes
o then click the last field, and type in ‘Tropical’
o click New Criteriahighlighted in blue, in the line below, and select Created
o click the next field and choose Is After
o then click the last field, open the calendar with the arrow, scroll to January
2003, and click the 11th.
When you are satisfied with your settings, click Search Nowunder Search Phrases
or at the bottom of the panel. To delete all your search criteria, click Clear All.
Documents you may be interested
Documents you may be interested