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© Ecommerce Templates
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Replacement fields: - These are the variables that can be used and will be
replaced by the following:-
%orderid% - The order number
%ordername% - The name the customer used on the order
%orderdate% - The date the original order was made
%oldstatus% - The previous status of the order
%newstatus% - The new order status
%date% - The date the order status was updated
%statusinfo% - Any information added to the Status Info field of the order.
%trackingnum% - The tracking number added to the Tracking field on the
order.
%reviewlinks% - The link to the product review feature
Note: Those in {curly brackets} are conditional. Anything inside those curly
brackets will not appear if the value itself is not set. For example if the order
has no tracking number then it will be ignored.
Message: - This is the body of the email sent when the order status is
changed.
In Version 6.2 the ability to recognize tracking numbers by their compostion
was introduced so you can add something like this to the order status email
field
Track your package here
http://www.yourstoreurl.com/tracking.asp?trackno=%trackingnum%
and your customer will be directed to the correct shipping carrier section of
the tracking page.
It is also possible to specify only part of the email to be sent out depending on
the order status id. To do this you would use something like this in the field
above
{%statusid1% Email message only for status id 1 }
{%statusid2% Email message only for status id 2 }
{%statusid3% Email message only for status id 3 }
{%statusid4% Email message only for status id 4 }
In this example, when you changed the status to the one corresponding to the
order status 4, the customer would receive the message you have entered in
that line, Email message only for status id 4. The status ids can be found in
the admin order status page.
Email headers and footers
This is where you can add a header and footer to the email that is sent out to
a customer following a successful purchase. The header and footer will be
included on all confirmation emails so if you want to a different combination
