70
Chapter 11
Common Questions and Troubleshooting 327
How do I get a creditor alphabetized under his/her last name?
Normally, creditors are alphabetized on the schedules based on the first word in the creditor name field. Albert
Smith would appear under the A’s, for example. To have the creditor appear under S, insert the tilde (~), found to
the left of the number 1 on your keyboard, before the S. Make sure there is no space between the tilde and the S. The
tilde won’t
print, but it will signal that the creditor should be alphabetized under S. This feature works on Schedules
D, E, F, G, H, and the List of Equity Security Holders.
How do I enter foreign addresses?
Use the creditor name field and your street address fields for the street, city and postal code, if applicable. Type the
country in ALL CAPS in the city field, then ignore the state and zip fields. If you follow this procedure, no comma
will appear between the city and state on the printed forms. Although the zip code appears as 00000-0000 on the
screen, it will not print out.
Can I copy a creditor from a schedule to my Common Creditor List?
Yes. Go the schedule (D, E or F) that lists the creditor, highlight the creditor, and click Change. In the entry screen
that lists the creditor, press
C-0. You’ll get a message that the creditor has been added. (This works in the Additional
Notice party screens also.) Alternatively, you’ll see an “
Add to CCL
”
check box that appears in the upper right
corner of Schedules D, E and F. Put a check here then click OK to add this creditor to your Common Creditor List.
An option in the Preferences section of your Setup Menu described on page 314 allows you to specify that you want
all new creditors added to the Common Creditor List automatically.
Aside from the AddressFill List, is there a keyboard command to bring up the Common Creditor
List?
Yes. Just press
0
from the name field wherever you see the Common Creditor List button.
Is there a way to insert the debtor’s name and/or address in places like the description of property?
Yes. Use the macro feature described on page 320
to insert common phrases or the debtor’s name and address.
I’m having trouble selecting exemption statutes. I’m getting a message that says “No exemption
table is available.”
Close any entry screens that are open, close the Forms and Schedules Menu, then close the Client List Window.
Click on Setup in the Main Menu bar, then on jurisdictions. Highlight the name of your jurisdiction and click Edit.
In the state exemption table box, select your state from the drop-down list, then click OK.
I want to change to Federal Exemptions, but that selection is grayed out.
In Best Case Bankruptcy, the exemption election question appears in the bottom right hand corner of the filing
information section of the Voluntary Petition. If the exemption election question appears
“
grayed out,
”
then a setting
in the Jurisdictions portion of the Setup Menu specifies that the Federal exemptions are not permitted in this state.
To change this section:
To edit your jurisdiction file: with a client file open, close the Voluntary Petition and press
C
-
S
-
J
. Click in the box
labeled
“
Federal bankruptcy exemptions under 11 U.S.C. §522(d) permitted in this state
”
then click OK. Open the
Voluntary Petition and click the Filing Information tab. You can now change the exemption election question.
How can I make the § section symbol?
This should work in most Windows programs, including Best Case Bankruptcy and your word processing software.
Hold down
A
and, in the number keypad in the right side of your keyboard press
2
then press
1
.
