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For each service, the maximum number of multiple instances allowed is four times the

number of physical processors on the computer.

To install multiple instances of a service, just repeat the installation procedure for that service.

An ID is automatically appended to the service name for each instance.

For example, to install three instances of the OCR Full Text service, you would repeat the

installation command-line sequence three times:

"<Kofax Capture installation folder>\Bin\ocr.exe" -install

Each multiple instance of the OCR Full Text service is assigned a unique instance ID.

To install multiple services with user profiles, use the same method of repeating the

command-line installation.

To remove multiple instances of a service, repeat the removal procedure for that service. For

example, to remove three instances of a service, repeat the removal procedure three times.

When multiple instances of a service are removed, the instance with the highest numbered

instance ID is removed first.

Note When multiple services of the same kind are run on the same computer, a single

concurrent Kofax Capture station license and Enterprise license are required. For example, a

user would need a single station license to run the OCR Full Text, OCR Full Text:2 and OCR

Full Text:3 services.

Remove Services

You can remove services at any time without affecting the standard Kofax Capture

installation. If you uninstall the standard Kofax Capture installation, you must remove the

services first.

To remove services, use a command-line argument to specify each service to uninstall. For

instance, to remove the Recognition Server service, use the following command:

"C:\Program Files (x86)\Kofax\Capture\Bin\fp.exe" -uninstall

If you have multiple instances installed, you must repeat the uninstall command-line

sequence for each instance. When multiple instances of a service are removed, the instance

with the highest numbered instance ID is removed first.

If the User Profiles feature is selected, be aware of the following:

▪ When removing a service, you must include the applicable user ID and password

arguments with the uninstall command. These arguments are described in Installing a

Kofax Capture Service with User Profiles

▪ If you install a Kofax Capture Service with arguments for the user ID and password, and

then decide to turn off the User Profiles feature, you must do the following:

▪ Remove the Kofax Capture Service before you turn off the User Profiles feature. Be sure

to include the command-line arguments for user ID and password with the uninstall

command.

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▪ Reinstall the Kofax Capture Service without the command-line arguments for user ID

and password, after you turn off the User Profiles feature.

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Chapter 14

Using Kofax Capture Network Server

Kofax Capture Network Server (KCN Server) adds Internet and Intranet processing

capabilities to Kofax Capture. With this capability, Kofax Capture remote stations can be

connected to a central site through the Internet (or Intranet) to assist in the production

document and data capture process. You can scan and process batches at the remote site, and

then upload them to the central site for further processing and export.

Kofax Capture Network Server eliminates the common and costly practice of shipping

documents from remote offices to a central site for processing. It supports remote scanning

and processing of documents through the Internet or Intranet.

Using Kofax Capture Network Server, IT and IS managers can develop and implement

enterprise-wide capture solutions. With Kofax Capture Network Server, documents can be

scanned inexpensively at remote stations and then automatically uploaded to the central site,

securely and reliably.

Tight Integration with Kofax Capture

Kofax Capture Network Server is tightly integrated with certain Kofax Capture modules and

menus. Specifically, options for configuring and using Kofax Capture Network Server are

available from the Kofax Capture Administration and Batch Manager modules.

Centralized Administration

The Kofax Capture system administrator can centrally manage configuration information,

station licenses, schedules for uploading batches, and batch class definitions for all remote

sites by creating and assigning remote site profiles to remote sites.

You can specify the default behavior for assigning remote site profiles to new remote sites.

This behavior is automatically applied when a new remote site synchronizes with Kofax

Capture Network Server the first time. For example, if a remote site profile name matches a

remote site, you can set a policy in which the remote site automatically receives the matching

remote site profile.

Centralized License Management

Kofax Capture supports a centralized license management scheme that requires a software

license or hardware key (optional) on the Kofax Capture server (in a client/server

installation) and standalone stations (in standalone installations) at the central site. No

licensing is required for Kofax Capture Network Server remote site stations.

Kofax Capture Network Server also requires volume licenses. However, all licensing is

managed at the central site.

Data Security

Kofax Capture Network Server can be configured to meet the security needs of your

company. For example, you can configure your Web server software for optimal security.

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Offline Capability

With Kofax Capture Network Server, remote stations do not have to be connected to the

central Kofax Capture server while processing batches. You can set your remote stations to

connect with your central site and then synchronize with your central site at predetermined

intervals or on demand.

Internet/Intranet Support

Kofax Capture Network Server is suitable for Internet and/or Intranet configurations.

Remote Site Profile Support

With Kofax Capture Network Server, you can create remote site profiles, which consist of

groups of settings assigned to one or more remote sites.

An important feature is the ability to exclusively specify where in the Kofax Capture

workflow the remote site routes batches to the central site.

Batch Class Assignment

Use Kofax Capture Network Server to control which batch classes are visible to specific

remote sites, based on remote site profiles.

Event Logging

Kofax Capture Network Server maintains a comprehensive log of polling activity and other

events. Logs are maintained at both the central site and the remote sites.

Site Switching Capability

With Kofax Capture Network Server, you can easily switch Web servers or central sites, if

necessary.

Remote Synchronization Capability

Through the Remote Synchronization Agent (RSA), you can easily synchronize with the

central site on a defined schedule or on demand. As a result, you can download batch classes

and upload completed batches to the central site at the same time.

Assign Web Server Port Number

If you do not want to use the standard Kofax Capture Network Web Server ports, you

can assign alternate ports. By default, all HTTP communications use port 80, and all SSL

communications use port 443.

Web Cache Affinity

If you have cache folders in multiple locations, a Kofax Capture Network Service will

“prefer” to use its local cache folder (if it exists) rather than the other caches, provided other

factors (such as priority) are equal. This “cache affinity” reduces network overhead and may

improve performance.

KCN Server Components

Kofax Capture Network Server components are installed at your central site and remote sites

as described in this section.

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Kofax Capture Network Server Software

The KCN Server software is installed on a Web server at your central site and acts as a broker

between your central Kofax Capture database and the remote locations. The Web server does

not need to be on the same computer as the Kofax Capture server.

Kofax Capture Network Service

The Kofax Capture Network Service is responsible for responding to requests from the

remote sites. Specifically, the Kofax Capture Network Service performs the following

operations:

▪ Inserts batches into Kofax Capture on the Kofax Capture server one batch at a time

▪ Extracts batch class and other remote site profile information

▪ Verifies licenses

The Kofax Capture Network Service is a manually embedded process included with the

Kofax Capture Service, which is automatically installed on all servers and workstations

during the Kofax Capture installation process.

On the Windows Services list, Kofax Capture Network Service is listed in the Description

column for the Kofax Capture Service. For more information about enabling the Kofax

Capture Network Service, see the Kofax Capture Installation Guide.

File Cache Folder Locations

The file cache folder locations, accessed by both the Kofax Capture Network Service and

the Web server, are used to hold batches uploaded from remote sites until the data can be

inserted into Kofax Capture at the central site. The folders can be anywhere on your network,

provided that the location offers access to the following:

▪ Web server and file cache folder locations

▪ KCN Service and file cache folder locations

Multiple file cache folders can be created on one or more computers. You might want to

create multiple file cache folders so that if one file cache folder location fails, the remote sites

can continue to synchronize using the remaining file cache folder locations.

Web Server

The Web site is used to route requests and data between the KCN Server remote sites and the

central site.

Remote Synchronization Agent (RSA)

The RSA runs on at least one remote workstation at each remote site to automatically

download batch classes from the central site and upload batches to the central site.

Batches created at a remote site are processed through all the modules set to run at the remote

site. When the remote processing is complete, the batches are uploaded to the central site for

further processing and export.

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Remote Synchronization Agent System Tray Icon

The Remote Synchronization Agent (RSA) system tray icon is installed when you activate the

RSA application.

Use the RSA allows to perform the following operations:

▪ View the status of batches and statistics being uploaded

▪ Synchronize on demand by downloading batch classes and uploading completed batches

and user statistics

▪ Download batch classes on demand

Usually, synchronization occurs on the schedule set up within the remote site profile assigned

to the remote site, or according to the polling settings defined by the remote site itself.

You can double-click the RSA Windows system tray icon or right-click Status on the RSA

shortcut menu to display the Remote Synchronization Agent window.

Note If the RSA has been installed as a service, the RSA application does not have to be

activated or running for the RSA to perform automatic polling or synchronize with the central

site. In this case, the RSA system tray icon does not appear.

Changing Kofax Capture Network Web Server Port Numbers

If you do not want to use the standard Kofax Capture Network Web Server (KCN Web

Server) ports, you can assign alternative ports. By default, all HTTP communications use port

80, and all SSL communications use port 443.

Note When selecting alternative ports, you must ensure that the ports you assign are not

being used by other applications or services. Port conflicts can result in intermittent and

unpredictable problems.

To specify a different port number, use the following procedure.

Run the Internet Information Services administrative tool.

Select the Web site where KCN Web Server Components are installed.

Change the TCP Port setting to a number, such as 8080.

At the remote site, start Batch Manager.

On the Remote Site tab, in the RSA group, click Web Server URL.

Specify the Web Server URL and the new port number using the following syntax:

<protocol>://<host>[:port]/acis

For example, if the alternate TCP port number is 8080, the URL would be similar to this:

http://central:8080/acis

Kofax Capture Network Server Activity Logs

As the KCN Server performs its tasks, information is written to various log files.

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Windows Application Event Log File

You can view the Windows application event log file using the Event Viewer. You might

want to view the Windows Application Event Log if the RSA stops running.

▪ Use Windows Control Panel to select the Event Viewer.

▪ Select an item from the Tree tab in the left pane to display the log in the right pane.

▪ Double-click any line item in the log to view additional details.

Kofax Capture Network Server Log Files

Information on Kofax Capture Network Server is stored in log files at the Kofax Capture

Network Server. Errors that occur during batch status checking are logged at the remote site's

log file, ACIC_YYMM.txt.

Server Log File

Errors are logged by the KCN Service and sent to

<Kofax Capture installation>\logs

\ACIS_YYMM.txt

. The YY specifies the current year and the MM specifies the current month,

such as ACIS_1305.txt.

Each entry in ACIS_YYMM.txt includes the following information:

▪ Date and time that the RSA locked the batch for processing

▪ Status number

▪ Module name

▪ Kofax Capture server name

▪ Kofax Capture server version

▪ Transfer identifier

▪ Remote site name

▪ Remote station ID

▪ Remote Kofax Capture version

▪ Message

▪ Extra information as appropriate

Errors are also logged by the Kofax Capture Network Server and sent to

<Kofax Capture

installation folder>\logs\ACIW_YYMM.txt

. The YY specifies the current year and the

MM specifies the current month, such as ACIW_1305.txt.

Remote Site Log File

The client log file ACIC_YYMM.txt lists the activity between the remote site and the central

site, including information about downloaded batch classes, uploaded batches, and other

information.

Each entry in the log file includes the following information:

▪ Date and time

▪ Status number

▪ Message

▪ Station ID

▪ Windows computer name

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Chapter 15

Database and Other Utilities

On the User Profile Properties and Group Profile Properties windows, you can manage access

to administrative utilities. Currently, this option allows access to the Database Utility, which

is used to perform tasks such as compacting and repairing Kofax Capture databases.

If you select Oracle or IBM DB2 as your database configuration, the Repair and Compact tab

is not available on the Database Utility.

When the User Profiles feature is selected, Kofax Capture does the following when users

attempt to launch an administrative utility:

▪ Prompts users for a login ID

▪ Allows access to either utility if both of the following are true:

▪ The “Allow access to admin utilities” check box is selected in the user profile or group

profile

▪ A valid login ID is entered, as defined in the user profile or group profile

▪ Denies access to either utility if either of the following is true:

▪ The “Allow access to admin utilities” check box is not selected in the user profile or

group profile

▪ A valid login ID is not entered, as defined in the user profile or group profile

The Database Utility

The Database Utility (DBUtil.exe) is used to perform the following tasks.

▪ Configure your database

▪ Enable SecurityBoost

▪ Review and edit site or workstation identification information

▪ Access the Batch Information Editor

▪ Repair and compact the database (for SQL Server and SQL Server Express only)

▪ Get information that may be useful when contacting technical support

This utility is available from the

Bin

folder in the Kofax Capture workstation or server

installation.

The Separator Sheet Utility

The Kofax Capture Separator Sheet Utility is used to define and print separator sheets for

batches and documents.

Document separator sheets contain patch codes to separate documents, and an optional bar

code that encodes the name of the form type. During processing, Kofax Capture recognizes

the document separator sheet, reads the bar code (if it exists), and separates and identifies

documents accordingly.

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Batch separator sheets contain a patch code that signifies the beginning of the next batch

and a bar code that encodes the name of the batch class. During processing, Kofax Capture

recognizes the batch separator sheet, reads the bar code, and creates a new batch based on the

batch class.

Note As the number of published batch classes increases, it may affect the time it takes to

launch the Separator Sheet Utility.

With the Separator Sheet Utility, you can do the following:

▪ Create batch separator sheets

, which are used when you select Unattended Scanning in the

Scan module

▪ Create document separator sheets

▪ Print separator sheets (when using document separator sheets with multiple form types,

you can print a separator sheet for each type)

Note The Separator Sheet Utility is only used for published batch classes with patch codes

defined as the document separation method.

Creating a Batch Separator Sheet

Batch separator sheets are used with the Unattended Scanning feature in the Scan module.

1 Start the Kofax Capture Separator Sheet Utility.

Note The Batch Class Name list does not include batch classes that use batch totals,

required batch fields, or numeric batch fields without default values.

2 At Separator Sheet Type, select Batch Separator.

3 Select portrait or landscape orientation.

4 On the Batch Class Name list, select the batch class associated with the batch that

requires separator sheets.

Note The Batch Class Name list does not include batch classes that use batch totals,

required batch fields, or numeric batch fields without default values.

5 Notice that the Patch Code Type list includes the patch code that is currently reserved for

batch separation.

In the preview window, you see the sample batch separator sheet updated to reflect your

selections, including the patch code, the batch class name and the date/time the batch class

was published.

Creating a Document Separator Sheet

Start the Kofax Capture Separator Sheet Utility.

Note The Separator Sheet Utility is only for published batch classes where patch codes

are defined as the document separation method.

At Separator Sheet Type, select Document Separator.

At Batch Class Name, use the list to select the name of the batch class for which you want

to print separator sheets.

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